McDonald's

3.3
2043 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2053 US Hwy 41 N, Henderson, KY
42420, United States

Hours

Reviews

3.3
2,043 reviews
5 stars
631
4 stars
391
3 stars
438
2 stars
199
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and even moldy food.

Cleanliness

Several customers noted unsanitary conditions in the dining area and issues with cleanliness at the counter.

Staff Attitude

While some customers praised friendly staff, many others reported negative interactions with employees, indicating inconsistency in service.
  • RC
    Ronnie Cravenho
    Dec 30, 2025
    1.0
    I gotta tell you lately every McDonald’s I’ve been to they do not serve food that is that temperature. The bread is always stale. I don’t care where in Florida in Indiana no matter what McDonald’s I go to. It’s always a bunch of garbage. The food is not fresh or hot. McDonald’s has really went to a ye dogs
  • JR
    Johnna Ryan
    Dec 28, 2025
    1.0
    Had to wait for 3 cookies that were burned and tasted like plastic! They knew better than to give me this crap. So rude. This is a regular thing. Went back ordered 2 burgers and fries. Got cold fries and Luke warm burgers was the only customer and still had to wait for cold food.
  • PS
    Private_Joke (Stretch)
    Dec 19, 2025
    4.0
    It’s McDonald’s. Nice workers
  • AD
    AKA Dumpy
    Dec 18, 2025
    1.0
    Ordered a plain hamburger — somehow received a burger with more toppings than my patience can handle. Mustard, ketchup, pickles, onions… I didn’t ask for a scavenger hunt. Then the nuggets showed up looking like they survived a bar fight. One was literally half missing, as if someone did a quality check using their mouth. I admire the confidence it takes to serve food that looks pre-owned. Truly a bold business model.
  • KW
    Kathy Walker
    Dec 16, 2025
    2.0
    Employees talking with each other more than engaging with customers waiting at register. Not paying attention to filling orders

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Henderson, KY is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, this McDonald's offers delivery from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, extending to 3:59 AM on Friday and Saturday.