McDonald's

3.3
2031 reviews
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Business Details

2053 US Hwy 41 N, Henderson, KY
42420, United States
(270) 827-1222
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2053 US Hwy 41 N, Henderson, KY
42420, United States

Hours

Reviews

3.3
2,031 reviews
5 stars
629
4 stars
386
3 stars
438
2 stars
197
1 star
381

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service experiences, including rude staff and chaotic drive-thru operations.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with specific complaints about cold fries and incorrect sandwich orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and issues with food safety, such as moldy buns.

Staff Performance

While some customers praised individual staff members for their friendliness and helpfulness, overall staffing issues and management problems were highlighted as significant concerns.

Inconsistent Experience

Customers expressed frustration over the inconsistency in service and food quality, with some visits being satisfactory while others were disappointing.
  • UK
    Ultimate Kyeto
    1 day ago
    1.0
    Just threw sandwich in the bag unwrapped forgot all my sauce and took forever to run it out
  • JM
    John Miller
    Nov 9, 2025
    4.0
    They got My Order wrong and everything was tore up
  • JC
    Jose G Martinez C
    Nov 8, 2025
    1.0
    Si pudiera,,, le daría otra calificación mas negativa , que mala atención por parte de la señora que atiende al cliente ,,, todo el tiempo desde que llegamos estuvo gritando , hasta un policía que estaba esperando una orden se dio cuenta de lo mal educada que es la señora . Al manager general deberian seleccionar mejor al personal de la tienda , esto sucedio hoy 07/11/2025 , entre las 8:00 - 9:00 am
  • EB
    Effie Baker
    Nov 6, 2025
    5.0
    The McDonald's where I stop at on highway 41 in Henderson is the best one to go to. Not the one on green street.
  • RG
    Romay Gossett
    Nov 1, 2025
    1.0
    No monopoly pieces. Was told no stores have them. But just yesterday Indiana had them. So why are they selling the monopoly combos. And drinks and fries on the internet. Then get there and be told they don't have them. This place can't get it together. Everytime I say I won't go back. I say. I'll try it 1 more time. And guess what. Still a joke. Fast food restaurant. With a wait time of 10 minutes are more. Everytime you go there. And then. When you think you're leaving. Have to go back in because you food is NEVER RIGHT. VERY DISAPPOINTED EVERYTIME!!
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Henderson, KY is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's offer delivery services, and what are the delivery hours?

Yes, this McDonald's offers delivery from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, extending to 3:59 AM on Friday and Saturday.