Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their dining experience.
Management Issues
Frequent mentions of poor management practices, including lack of staff support and failure to address customer complaints effectively.
JD
Jordan Dunn
4 days ago
5.0
This is the better McDonald's in Henderson Kentucky.
ND
Nathan&kassy Donahoo
Feb 15, 2026
1.0
Employees in the bathroom getting high as hell, and no one waiting on anyone. I feel like I could fail a drug test because the bathroom was just full of smoke. Pitiful
TS
troy sloan
Jan 28, 2026
1.0
Decided to go out to eat at McDonald’s on Green Street in Henderson, which was a terrible mistake not only did it taste like Dairy Queen when they had the roaches, but I ordered a big Mac meal and I guess I will need a diet because I ended up with a big Mac salad because there was no meat /Patties The fries were absolutely terrible kind of reminded me of rubber but yet also tasted like they’ve been cooked two or three times and some old grease. It was a waste of money. To try to eat there, I remember when you could go get food from McDonald’s and it actually taste decent But I guess that’s not the case anymore. Also, there was hair in one of the Other burger or if you wanna call it mystery meat absolutely terrible. Try the Taco Bell next-door because it has to be better than this.
SS
Sheilah
Jan 20, 2026
5.0
Just make sure your chocolate cookies are hot and ready like a 304 on pay day! Lol
EC
Emma Clark
Oct 12, 2025
1.0
So i came in here around 10:20pm after getting off work, hoping to be able to grab something quick on my way home. Not only did it take almost 40 mins, the person in front of me was waiting longer than me for almost his entire order because they messed up all the items or forgot half of them. They did not read me back my order, and they forgot part of it but i didnt even feel like fussing because i was gonna have to wait another 40 mins. I get my order, and they forgot my sauces. The line was completely backed up, so i walked towards the drive thru just to ask if she could hand me my sauces so i could leave and be done. Drive thru lady proceeds to start yelling at me that i cant walk up to the drive thru, i have to come inside, so i come inside only to hear her talking about me to her coworkers. Very unprofessional, will never return. Maybe don't tell someone to come inside and then talk about them as they are in your lobby? I just wanted the sauces I had paid for and you guys forgot the first time. Not to mention i was not once rude this entire time like some of the other people in line. I was polite and they were still rude.
What are the regular operating hours for the McDonald's at 122 S Green St, Henderson, KY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During which hours is the McDonald's drive-through service available?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, and 24 hours on Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available for customers.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
What services does this McDonald's provide to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby dining options include Taco Bell for Mexican food, Papa Murphy's Take 'N' Bake Pizza, Papa Johns Pizza, and Yum Yum Chinese Restaurant.
Which nearby locations offer beauty and personal care services?
For beauty services, you can visit Hair Biz or Center Cut Hair Salon, both located close to McDonald's.
What points of interest near McDonald's can I explore?
Nearby attractions include Central Park for outdoor activities, Henderson Area Arts Alliance for music events, and Gilmore Inn for lodging and pub experience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: