Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,792 reviews
5 stars
449
4 stars
287
3 stars
385
2 stars
211
1 star
460
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, including stale fries and old chicken, leading to dissatisfaction with the overall food quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of cleanliness in food preparation areas.
Management Issues
Frequent complaints about poor management practices, including lack of support for staff and inadequate handling of customer complaints.
Inconsistent Experience
Customers experienced a wide range of service quality, with some visits being satisfactory while others were notably poor, indicating inconsistency in operations.
- ECEmma ClarkOct 12, 20251.0So i came in here around 10:20pm after getting off work, hoping to be able to grab something quick on my way home. Not only did it take almost 40 mins, the person in front of me was waiting longer than me for almost his entire order because they messed up all the items or forgot half of them. They did not read me back my order, and they forgot part of it but i didnt even feel like fussing because i was gonna have to wait another 40 mins. I get my order, and they forgot my sauces. The line was completely backed up, so i walked towards the drive thru just to ask if she could hand me my sauces so i could leave and be done. Drive thru lady proceeds to start yelling at me that i cant walk up to the drive thru, i have to come inside, so i come inside only to hear her talking about me to her coworkers. Very unprofessional, will never return. Maybe don't tell someone to come inside and then talk about them as they are in your lobby? I just wanted the sauces I had paid for and you guys forgot the first time. Not to mention i was not once rude this entire time like some of the other people in line. I was polite and they were still rude.
- TSTony SmithOct 11, 20255.0Food was done and out in a timely fashion great people loved it as someone who also works in fast food
- KSKenneth SmithOct 1, 20251.0Fries came out ice cold ask for fresh fries and they return with cold fries i was standing at counter with workers walking by without even looking at me
- DHDrew HuffOct 1, 20252.0Never has breakfast
- DTDavid ThorpeOct 1, 20255.0McDonald's fries 🍟 😋 yum! The Best!
Frequently Asked Questions About McDonald's
What are the regular operating hours for the McDonald's at 122 S Green St, Henderson, KY?
McDonald's is open daily from 5:00 AM to 11:00 PM.
During which hours is the McDonald's drive-through service available?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 1:00 AM, Friday from 5:00 AM to 4:00 AM, and 24 hours on Saturday.
What are the delivery service hours for this McDonald's location?
Delivery is available from 5:00 AM to 12:30 AM Monday through Thursday and Sunday, 5:00 AM to 3:59 AM on Friday, and 4:00 AM to 3:59 AM on Saturday.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available for customers.
What payment options are accepted at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order via the McDonald's App available on Apple App Store and Google Play Store.
What services does this McDonald's provide to customers?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby dining options include Taco Bell for Mexican food, Papa Murphy's Take 'N' Bake Pizza, Papa Johns Pizza, and Yum Yum Chinese Restaurant.
Which nearby locations offer beauty and personal care services?
For beauty services, you can visit Hair Biz or Center Cut Hair Salon, both located close to McDonald's.
What points of interest near McDonald's can I explore?
Nearby attractions include Central Park for outdoor activities, Henderson Area Arts Alliance for music events, and Gilmore Inn for lodging and pub experience.