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Brand Certified

Arby's

4.2
(1242 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2067 Hwy 41 N, Henderson, KY
42420, United States

Hours

Reviews

4.2
1,242 reviews
5 stars
658
4 stars
348
3 stars
136
2 stars
39
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and unresponsive staff, particularly in the drive-thru.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, improperly prepared, or incorrect orders.

Cleanliness

Some customers noted that the dining area was clean, while others reported unsanitary conditions in the restaurant.

Staff Friendliness

While some customers praised the friendliness of the staff, others experienced rude or unhelpful service.
  • SS
    Solid Snake
    Feb 24, 2026
    5.0
    The food's always been hot and fresh. The workers were nice when I visited yesterday. I had practically no wait for my roast beef sandwiches with curly fries, very crispy and good.
  • MH
    morgan hollis
    Feb 24, 2026
    5.0
    Went through the drivethru for lunch yesterday, the ladies working here were so respectful! Food was hot, fresh, and I waited practically no time even though they were pretty busy
  • OJ
    Oink Johnson
    Feb 14, 2026
    1.0
    After seeing the reviews I will pass on this place!!
  • CM
    Carmen Marie
    Feb 11, 2026
    2.0
    The last 3 time's we have went our food was not only wrong but cold the last 2 time's going was to get my 1st order fixed they fixed that then my other stuff was messed up.
  • SG
    Spike Gaming
    Jan 23, 2026
    1.0
    Me and my brother got food here and got home looked in the bag and my sandwich was not in the bag. i live 20 minutes away. i looked inside the restaurant all the employees standing and talking away from the drive thru window one employee ran towards the window when he saw us. I payed for a double roast beef sandwich that I never gotten. There was no employees at the window at all just standing there and talking. Terrible service

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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