Subway

Reviews

• DM

  Dawn McKay

  Feb 8, 2026
  5.0
  OMG!!! I'm at the Cincinnati Airport. It's early morning and I see Subway. Thinking I would just grab a delicious breakfast flatbread there (and coffee and water elsewhere), I was told by the worker that not only was the coffee really good, but beats the other coffee shops at the airport with pricing...A great tip (saving me time and energy)* I would definitely be doing this way each time I travel from now on!!!!
• JJ

  Jess

  Feb 8, 2026
  5.0
  I arrived early in the morning at the Airport Subway in CVG, and Lucas along with the rest of the staff were friendly and professional. They even gave us helpful advice on how to earn points for our meals while flying Southwest. I truly appreciated the great service.
• SM

  Sarah Miller

  Feb 7, 2026
  1.0
  If I could give this location no stars I would. I went to this subway three days ago on February 3rd having 20 mins to spare for my next fight and I was a bit hungry. There were about five or six customers before me but only one person preparing the orders. Since I was in a bit of a rush I approach her to ask if their was anyone else who can take orders and she said it was only her and the GM available but the GM did not like making sandwiches. She ask if I could wait a bit longer and she will help me as soon as she could. I look to the other side of the lobby and notice their was another worker just sitting there playing on her phone (I assumed this was the GM) this really upset me so I just decided to leave since I no longer had time to get my food. I will no longer be retuning to this location the customer service is absolutely unacceptable. If anyone is reading these reviews- Please teach your employees in having better customer service!
• SL

  Sadie Loveland

  Jan 31, 2026
  2.0
  I’ve ordered a coffee here once and it was nasty. Today I ordered after just landing at 6pm. Ordered a $16 footlong club with “more” of several condiments/toppings. It was ready on time which was a plus. As I picked it up it was SO LIGHT. Super skimpy. I swear the bread is half the width that it was years ago. The meat was like nonexistent. Basically no subkrunch, 5 TINY slices of tomato, no marinara which I had asked for, so on and so forth. I had asked for it toasted which should have melted the cheese.. unmelted shredded cheese on a sandwich is gross. Of course I ate it because I wasn’t above to completely waste my money. I’m never sure if this location is open. I feel like the employees are always hiding. The atmosphere is always super stale and they were already closing off over half the tables at 6:20 pm.. Nothing says welcome home like shitty food and customer service. Cincinnati’s fast food franchises are THE WORST. If you’re arriving in Cincinnati, go to potbelly’s. They are SO much better and half the price.
• MW

  MATTHEW WOLF

  Jan 23, 2026
  1.0
  Over a week ago on January 13th I ordered a pickup order at 7:26pm. The app said they close at 8pm. I was able to order no problem so we could pick it up after our plane landed. We got off the plane at 7:38 and arrived at the stand around 7:40. The employees said that they closed early and the manager left. No food and no refund. I was told to call the store the next day to speak to a manager. I’ve called about 15 times and ever get through to anyone. The employees were no help and were laughing and having a great time in the back. I’ve also emailed subway support and have yet to receive any response. Basically they stole $30 from me by allowing us to order but not providing the product. I would recommend anyone thinking about going to this subway to walk to terminal B and go to chick fila, they respect their customers and would not close early. Don’t bother with subway. I’ll now be fighting with with my credit card because I am not allowing them to take my money and not provide anything in return.

Frequently Asked Questions About Subway