Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
2.8
188 reviews
5 stars
51
4 stars
24
3 stars
27
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of good and poor service, with many highlighting rude staff and long wait times.
Food Quality
Food quality was inconsistent, with several complaints about cold, poorly prepared, or unsanitary food.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and food preparation areas.
Staffing Issues
Frequent mentions of being understaffed, leading to slow service and mistakes in orders.
Customer Experience
Overall customer experience was negative, with many expressing frustration over service and management.
- SBscott biddleNov 6, 20254.0Good customer service
- CVCarlos ValdiviaAug 15, 20251.0One of the worse McDonald's to be at. The lady who took my order was the worse.
- AGAdrian GuzmanJun 7, 20211.0When you only have 2 people working during a busy morning, that might be a problem. Waiting in line 55 minutes and probably another 20. What a waste of time.
- NHNando HernandezDec 1, 20192.0Probably the worst McDonald's I have ever been to in service, management, and organization. The food was actually good though, fresh bread and no stale fries. That was the only save from a one star. To be fair, they were open past their normal close time due to Thanksgiving, so that may have played into it.
- JGJonathan GoughOct 1, 20183.0It wad a little bet of a wate but good food and friendly service
Frequently Asked Questions About McDonald's
What are the drive-through hours for McDonald's at 3087 Terminal Drive, Hebron, KY?
The drive-through is open from 4:00 AM to 8:00 PM Monday through Saturday, and until 8:30 PM on Sunday.
Does this McDonald's location offer delivery or curbside pickup?
This McDonald's offers curbside pickup service but does not currently provide delivery.
Where can I find the McDonald's App for ordering?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of payment are accepted at McDonald's Hebron, KY?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's have seating and is it wheelchair accessible?
Yes, this location has seating with wheelchair accessible entrance, seating, and restrooms.
What meals and food types are served at McDonald's Hebron?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu available.
Which nearby car rental agencies are close to McDonald's at 3087 Terminal Drive?
Nearby car rental agencies include Avis, Budget Rent A Car, Payless Car Rental, Enterprise Rent-A-Car, National Car Rental, Alamo Rent A Car, Dollar Rent a Car, Thrifty Car Rental, and Hertz.
Are there nearby parking options for customers visiting McDonald's?
Yes, nearby parking options include SP Plus Parking, SP+ Parking, CVG ValuPark, and the CVG Cell Phone Lot.
What hotels are located near McDonald's at 3087 Terminal Drive where customers can stay?
Close hotels include the DoubleTree by Hilton Hotel Cincinnati Airport, which offers resort and business accommodations.
What other nearby places might customers want to visit when going to McDonald's Hebron?
Customers might enjoy visiting Braxton Brewing Company CVG for a brewery experience or using services at Western Union and InMotion electronics nearby.