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McDonald's

3.7
(2117 reviews)

Business Details

1980 Petersburg Rd, Hebron, KY
41048, United States
(859) 586-2707
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1980 Petersburg Rd, Hebron, KY
41048, United States

Hours

Reviews

3.7
2,117 reviews
5 stars
794
4 stars
516
3 stars
377
2 stars
166
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was criticized, with reports of unsanitary conditions.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Staff Attitude

Several reviews mentioned a lack of enthusiasm and professionalism among staff, impacting the overall customer experience.
  • AF
    A Disibio (firesoul453)
    5 days ago
    1.0
    Was told you can no longer do the 2 fish for $6 in the drive through. Was going to be charged $10 when it's only $6 in the app... That's a 60% premium for going through the drive though.
  • JC
    Jimmy Carter
    Feb 23, 2026
    1.0
    Absolutely ridiculous I stop by McDonalds every morning this however is not the normal one I stop which I’ll never stop again I go thru drive thru order my bacon egg cheese biscuit extra bacon and 3 orders of bacon on the side I got 3 1/4 pieces which should be 6 half pieces go inside like I paid an extra 5 dollars for this they give me more and literally still is short this place acts like they pay for it any other McDonald’s take great care of me never less then what I should receive normally they hook me up but this one is an absolute rip off
  • JM
    Jamie Morgan
    Feb 17, 2026
    3.0
    Not much for fast food
  • VO
    vinson overfield
    Feb 2, 2026
    5.0
    Great food friendly stuff this is how you do it McDonald's
  • ID
    Ida Dooley
    Jan 13, 2026
    3.0
    The workers there are rude and seems lazy. They act as if doing their jobs and actually smiling occasionally is too much to ask for. I give them a 2 out of 10 for their employee's.

Frequently Asked Questions About McDonald's

What are McDonald's regular operating hours at 1980 Petersburg Rd, Hebron, KY?

McDonald's is open from 4:00 AM to midnight Monday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Does McDonald's at this location have a drive-through service?

Yes, the drive-through is open from 4:00 AM to midnight Monday and from midnight to 11:59 PM Tuesday through Saturday, and from 4:00 AM to 11:00 PM on Sunday.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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