Business Details
About
Mexican Restaurant
Chipotle Hebron is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
4.0
446 reviews
5 stars
261
4 stars
63
3 stars
33
2 stars
28
1 star
61
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice and inconsistent portion sizes.
Customer Service
While some customers praised the friendly and attentive service, others experienced rude staff and poor service, leading to mixed reviews.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a lack of consistency in order fulfillment.
Value for Money
Several reviews mentioned dissatisfaction with portion sizes relative to price, suggesting that customers feel they are not getting good value.
- RMRobert Mcrae4 days ago1.0I came in at 10:45 PM on November 19th. First off, to the girl who made my food and the person cleaning the grill – thank you. Y’all were doing your job and I respect that. This is not about you. This is about the manager on duty with the glasses. I was the only customer there. All I did was ask, respectfully, if it was possible to get a quesadilla. I wasn’t rude. I wasn’t loud. I just asked a question. Instead of answering me like an adult, you threw your hand up, waved your finger like I’m some little kid, and walked off like you just dropped the mic. That’s not “policy,” that’s disrespect. If you can’t do it, say, “Sorry, we can’t do that, it has to be ordered online.” Simple. But you chose attitude instead of professionalism. I come here consistently and I don’t disrespect anyone. So yes, I am going to bring this up to your manager and the people above you. Because if this is how you treat someone who’s here all the time, I can only imagine how you treat someone you don’t recognize.
- MImax ingramNov 6, 20252.0I understand mistakes happen. But when you’re not busy and a bowl is $12 it would be nice if you got the order correct
- AAAshermc23Oct 3, 20251.0Do not come to the chipotle unless you want your money taken. I came here at 10:40 right before they opened and instantly regretted it. I ordered a burrito with extra white, double chicken, and cheese. Sheridan gave me the tiniest portions i’ve ever got from chipotle ever. My burrito was baby sized and i was charged 14$ for it?!! I should’ve just walked out cause i’ve never felt like i wasn’t getting what i paid for more than ever. This happens to frequently with chipotle now and im never coming back.
- CWChelsey WanstrathSep 25, 20255.0Great customer service. Amazing food. Nataly H. super sweet, very professional, understanding, and had great hospitality.10/10 would recommend, and if you go to this one, i hope you get the pleasure of having her serve you.
- THTeany HerreraSep 25, 20255.0I had such a great gal creating my burrito. As soon as I walked in Nataly greeted me with a warm smile and was very attentive of what I wanted in my burrito. She handled everything with care and with clean gloves. I will definitely be back.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Hebron?
Chipotle Mexican Grill in Hebron is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Hebron offer pickup and delivery services?
Yes, Chipotle Hebron offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Hebron?
Chipotle is located at 2100 Medical Arts Dr, Boone, Hebron, KY 41048, US.
How can I order food from Chipotle Hebron online?
You can order online via Chipotle's official order website at https://order.chipotle.com/ or through their Apple app.
What kind of food does Chipotle Mexican Grill in Hebron serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial colors, flavors, or preservatives.
Is Chipotle Hebron a welcoming environment for LGBTQ customers?
Yes, Chipotle Hebron welcomes LGBTQ customers.
What restaurants are near Chipotle Hebron where I could try other fast food options?
Nearby fast food restaurants include Gold Star Chili, Skyline Chili, Sonic Drive-In, Burger King, Subway, Domino's Pizza, and Waffle House.
Are there childcare or preschool facilities near Chipotle in Hebron?
Yes, nearby childcare and preschool options include KinderCare, Rainbow Child Care Center, Elijahs Creek KinderCare, and Hebron KinderCare.
Where can customers find medical services near Chipotle Hebron?
Nearby medical services include St Elizabeth Physicians, St. Elizabeth Healthcare, St Elizabeth Medical Center, and Primary Care - Hebron Litton Lane - St. Elizabeth Physicians.
Can I find banks or ATMs near Chipotle Mexican Grill in Hebron?
Yes, Heritage Bank and LibertyX Bitcoin ATM are located nearby for your banking and ATM needs.