Wendy's

3.9
493 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
64 Commerce Drive, Hazard, KY
41701, United States

Hours

Reviews

3.9
493 reviews
5 stars
224
4 stars
127
3 stars
74
2 stars
25
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive service, with many noting a lack of friendliness and respect from staff.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, including dirty dining areas and unsanitary food handling practices.

Food Quality

While some customers enjoyed the food, others reported cold or poorly prepared items, with specific complaints about burnt cookies and greasy nuggets.

Wait Times

Many reviews highlighted long wait times in the drive-thru and inside the restaurant, with some customers noting that the service was not fast despite being a fast food establishment.
  • BW
    Bobo tammie Whitt
    Nov 10, 2025
    5.0
    Awesome food and service was great 😃
  • IB
    Isaiah Banks
    Oct 21, 2025
    2.0
    Probably shouldn't sell boo books and then put someone at the window that cant use them. Kind of ridiculous, food is usually good but the service has been gross lately.
  • AH
    Alex Hernandez
    Oct 21, 2025
    2.0
    As a person who works at a fast food restaurant herself in the drive-thru, these workers are so rude. They don’t look at you and smile. They rush you to the speaker to finish your order and are impatient. Not one smile flashed at me as I was getting my money taken. My money was taken, the lady slammed the sliding door in my face. I pulled up to the second window, not even a hello or anything, just shoved the bag and my drink in my face. If you take another order while another customer pulls up, it doesn't matter. You should always treat your customers with the utmost respect because they are the ones allowing you to get paid. After all, tell them to have a good day, as I know. I’m also a drive-thru worker myself. This isn’t the first time I’ve been through this, Wendy's, and they are just flat out rude and want to get you out of there. I placed my order in the drive-thru around 1:50PM.
  • KH
    Kathryn Hensley
    Sep 2, 2025
    5.0
    It was a busy day but the service workers was amazing clean and respect nice restaurant.
  • EN
    Eduardo Neri
    Jul 29, 2025
    4.0
    Clean and friendly

Frequently Asked Questions About Wendy's

Is #806 Hazard Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.