Wendy's

3.7
284 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
104 Black Gold Court, Hazard, KY
41701, United States

Hours

Reviews

3.7
284 reviews
5 stars
100
4 stars
79
3 stars
53
2 stars
17
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and inside, with some stating it took over 30 minutes to receive their orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory freshness.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior from management and staff, particularly during busy times.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty floors and bathrooms, raising concerns about overall cleanliness.
  • JL
    johnny lou
    Jan 3, 2026
    5.0
    amazing food best place to spot in hazard i come am here all the time take my familywith me to wendy’s thank you
  • BH
    Brook Huff
    Dec 26, 2025
    5.0
    Honestly the best service i’ve had in awhile the manger crystal is honestly great never have problem when she’s working she makes sure everything is in order and makes sure my order is right she’s a darn good manger! definitely recommend this place
  • JS
    Jess Sexton
    Nov 7, 2025
    3.0
    The best meal that Wendy Wendy's serves is their chili....
  • BF
    BECKY FIELDS
    Oct 6, 2025
    2.0
    Waited in the drive through for 25 minutes. They are SEVERELY UNDERSTAFFED and what staff they do have are constantly complaining about being understaffed. Recommend management take a good look at the employees and make some changes ASAP. This particular location has been steadily going down hill.
  • JS
    Judy Seals
    Jul 31, 2025
    1.0
    Frosty was not a frosty it was liquid

Frequently Asked Questions About Wendy's

Is #809 Black Gold Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Hazard, KY?

The drive-thru at Wendy's in Hazard, KY is open every day from 7:00 AM to 1:00 AM.