McDonald's

3.6
577 reviews
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Business Details

1326 Combs Road, Hazard, KY
41701, United States
(606) 436-5309
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1326 Combs Road, Hazard, KY
41701, United States

Hours

Reviews

3.6
577 reviews
5 stars
220
4 stars
137
3 stars
98
2 stars
39
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including cold or undercooked items and incorrect orders.

Cleanliness

Mixed feedback on cleanliness, with some noting clean restrooms while others reported unsanitary conditions.

Order Accuracy

A significant number of reviews mentioned frequent mistakes with orders, leading to customer frustration.

Staff Attitude

While some reviews praised friendly staff, others criticized management for being rude or unhelpful.
  • IP
    Isaiah Perry
    Dec 30, 2025
    1.0
    For the past week I've tried getting a frappe doesn't matter the time of the day they always say there not doing them and I drive to the other McDonald's and they do them I just don't understand why it's so hard it's the closest one to are house I guess Ill just start driving half way across hazard to get a drink I just want a frappe after a long days of hard work and god bless you
  • PD
    Patrick Dreelin
    Dec 11, 2025
    1.0
    Went in at 6:11 and the lobby opened at 6. No one at the open register to take my order. Looked around the corner in the kitchen and two ladies just chatting away with each other. Ignored me and when pressed said , were not on the clock. It actually was the manager and continued to ignore me. No explanation, no advice, no willingness to help. I left and went through the drive thru. No one answered to take my order. The worst customer service ever. That manager needs to be fired!
  • MI
    Michael Noble II
    Nov 30, 2025
    5.0
    The moribund is back
  • MN
    Michael&Gabriel Noble
    Nov 30, 2025
    5.0
    The Mcrib is back.
  • MS
    Matthew Steele
    Nov 28, 2025
    1.0
    I ordered my breakfast through the mobile app for this location. I ordered at about 10:10am and they do not stop serving breakfast until 10:30am. I made my way to the store under the assumption my food.would be prepared. When I arrived they told me I could not get the breakfast due to it being 1030am now even though I ordered this at 10:10am. Horrible customer service and lazy. My order should have been already bagged when I arrived. I will not go to this location again.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hazard, KY?

McDonald's in Hazard, KY operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to Midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Hazard, KY offers delivery services daily with hours matching the restaurant's operating times.