McDonald's

3.7
569 reviews
Get DirectionsCallWebsite

Business Details

1326 Combs Road, Hazard, KY
41701, United States
(606) 436-5309
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1326 Combs Road, Hazard, KY
41701, United States

Hours

Reviews

3.7
569 reviews
5 stars
217
4 stars
136
3 stars
98
2 stars
39
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor management, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about undercooked meat and incorrect condiments.

Staff Attitude

While some customers praised friendly staff, others noted rudeness and lack of attentiveness from employees, particularly during busy times.

Cleanliness

The cleanliness of the restaurant and restrooms received mixed reviews, with some customers noting average conditions while others reported unsanitary issues.

Mobile Ordering

Customers appreciated the ease of using the mobile app for ordering, although there were complaints about issues with order accuracy.
  • SM
    satyamitra maan
    Oct 19, 2025
    3.0
    This was a good service Mac d but the infrastructure sucks all the water is comming inside at the rain timing while employees were not Careful with customer service . I did a make to Order but no one told me once the order is ready while I was sitting and waiting for my food after a while I have to go and check then I found my Mac spicy is there on the counter for a better service they should to take care of the customer while there were not may customer inside
  • LJ
    Louise Jenkins
    Sep 13, 2025
    5.0
    Mobile app points was easy to use and had great food
  • DA
    Deborah Ames-Losh
    Sep 9, 2025
    3.0
    This McDonald's had online ordering. Nothing came with pickles on it. I was disappointed. The bathroom was only average clean..... At least there was tissue.
  • SB
    Sarah Brown
    Sep 7, 2025
    1.0
    Worst Experience EVER! Go in for breakfast at 10:12am. Still no food at 10:35. Go up and I ask if this lady is the manager, she said yes while standing in the back. I said, can I speak to you. She comes to the counter and I tell her we are still waiting for our breakfast. She said she had to drop more hash browns and food is coming. At 10:59am, still no food. I see every employee serving lunch in the restaurant and at the window. Asked for money back. No apologies. No offer to make lunch since we clearly were not getting g breakfast. Horrible management. Never ever will we eat here
  • CK
    Chad Key
    Sep 7, 2025
    1.0
    I hope this finds the right person who needs to see this. By far the worst experience I’ve ever had at a McDonald’s. Came in with two other families who had the same experience. We ordered breakfast @10 am. Finally got one of the orders @10:45am that was wrong. Manager on duty was rude as can be. I promise I will never visit this location again.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Hazard, KY?

McDonald's in Hazard, KY operates from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to Midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Hazard, KY offers delivery services daily with hours matching the restaurant's operating times.