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Arby's

4.1
(365 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
86 Commerce Drive, Hazard, KY
41701, United States

Hours

Reviews

4.1
365 reviews
5 stars
182
4 stars
102
3 stars
40
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the freshness and taste of the food, but there were complaints about cold or poorly prepared items, particularly fries.

Service Experience

While many reviews highlighted friendly and quick service, there were notable instances of rude staff and incorrect orders.

Cleanliness

The restaurant was often described as clean, though some reviews mentioned dirty tables and unsanitary conditions in the restrooms.

Pricing Concerns

Several customers felt that the prices were too high for the quality of food received.
  • LC
    Lakelyn Cress
    Feb 21, 2026
    1.0
    I just got two Strawberry Lemonades and both of them taste like they’ve sat out in the sun. I’ve gotten these plenty of times and nothings been wrong with them. They’re soured and taste horrible
  • AS
    Angie Stacy
    Jan 22, 2026
    5.0
    Love their food and the employees are super friendly!♥️
  • DJ
    Derek Johnson
    Jun 20, 2025
    1.0
    Waited 23 minutes for some cold old food. Food was absolutely gross. I dont ever complain but this was so bad I had to warn people. Atleast on the night shift. Paid 47 dollars and waited 23 minutes is absolutely horrendous.
  • CF
    Christina Fischer
    Jan 18, 2025
    4.0
    Update: Service today was great and the food was good. Thanks! ---- Restaurant was clean. Service was very quick. Fries were not hot when we got them and were mostly the small pieces. Otherwise, it was a good experience.
  • JH
    John Hockensmith
    Nov 26, 2018
    5.0
    I have to say everytime I'm in Hazard I stop here and it's always good!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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