Many customers reported issues with food quality, including cold, stale, or improperly prepared items.
Service Issues
Numerous reviews highlighted poor service, including rude staff, incorrect orders, and slow drive-thru times.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted a decline in standards.
Positive Experiences
Despite the negative feedback, several customers expressed satisfaction with the food and service, particularly enjoying ice cream and specific menu items.
Pricing Concerns
Customers frequently mentioned high prices relative to the quality and quantity of food received.
JJ
Jeff Jackson
Sep 17, 2025
5.0
We just got ice cream 🍦 it was very good the girl at the window acted like it was a chore to take our money and she hated her job
AM
Anita Miller
Jul 26, 2025
1.0
Just ordered a banana split w ice cream n fudge & whip cream, it looked good, but when I got home well, it was all banana n they was hard as could be n seriously only got one little scoop of ice cream. Threw it away cause the bananas was hard n nasty, wasted almost 6$ man o man disappointed again....
SC
Scruffles CRC
Jun 8, 2025
2.0
Honestly it was probably a fluke, but you made my blizzard completely wrong. Choco Brownie Xtreme Blizzard gets cocoa fudge, choco chunks, and brownie bits. This has no cocoa fudge, and isnt even completely mixed. Its a small, there is zero reason for it to look like this. My bf's small Oreo blizzard isnt mixed well either. Do better.
NP
Nurfeta Pandzic
Aug 11, 2023
5.0
They nice to my dog
NA
Nikki Adams
May 28, 2018
4.0
This Dairy Queen is delicious and always has great quality food! The only downfall is that the drive thru takes way too long. I recommend going inside to order.
What are the operating hours of Dairy Queen Grill & Chill in Harrodsburg, KY?
Dairy Queen Grill & Chill is open every day of the week from 5:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer services suitable for families with children?
Yes, the location provides high chairs, outdoor seating, is family-friendly, has restrooms, is wheelchair accessible, welcomes children, and offers seating and free WiFi.
Can I order food online or through an app for Dairy Queen Grill & Chill?
Yes, you can order online via their pickup order URL and download the Dairy Queen App for exclusive deals and mobile ordering and rewards.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location offers a drive-thru service for customer convenience.
Where is Dairy Queen Grill & Chill located?
It is located at 945 N College St, Harrodsburg, KY 40330-1080, USA.
What are some nearby places to Dairy Queen Grill & Chill where I can shop or fuel my vehicle?
Nearby, you can visit Redi Mart #40 and Shell for gas stations and convenience stores, as well as AutoZone for automotive parts and repair and Ace Hardware for hardware and outdoor gear.
Are there any hotels close to Dairy Queen Grill & Chill for guests needing accommodation?
Yes, nearby hotels include Clarion Pointe, Country Hearth Inn & Suites, and Baymont by Wyndham Harrodsburg, offering convenient lodging options.
What nearby health and emergency services are close to Dairy Queen Grill & Chill?
Nearby health-related services include Northgate Medical Group (family practice), Mercer County Health Department, Mercer County EMS (emergency room), and Mercer Chiropractic for physical therapy and chiropractic care.
Does Dairy Queen Grill & Chill welcome families and provide amenities for children?
Yes, this location is family-friendly, welcomes children, offers high chairs, and has restroom facilities and seating suitable for all customers.