Arby's

3.8
407 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
870 S College St, Harrodsburg, KY
40330, United States

Hours

Reviews

3.8
407 reviews
5 stars
170
4 stars
116
3 stars
56
2 stars
19
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Mixed reviews on food quality; some enjoyed the meals while others received cold or stale items.

Cleanliness

Several customers noted cleanliness in the restaurant, but some mentioned dirty tables and unsanitary conditions.

Positive Experiences

Despite issues, many customers praised friendly staff and enjoyable food, indicating some positive experiences.
  • AF
    Andy Farmer
    5 days ago
    1.0
    Zero customer service. Very disrespectful people.
  • MS
    Mark Sears
    Dec 23, 2025
    1.0
    I usually don't leave reviews and always try to understand situations, but I work night shift and have been to this restaurant three times in the last two months between 8:30 & 9:15. That's well before their closing time of 10. Twice I've been told they were out of Roast beef, Once they were out of roast beef and chicken, and tonight I couldn't order a half pound roast beef but could a regular roast beef because that's all they had left to make a sandwich. Three times I've had to choose another restaurant because this one was out of food an hour to hour and a half before closing time. Employees seem nice though, but geez if I'm getting turned away, how many other customers are getting turned away and how many nights is this happening?
  • JS
    Joe Smith
    Oct 15, 2025
    1.0
    10/15/25 - 6PM - Was told no roast beef for ten to fifteen minutes. Returned fifteen minutes later and was told the same thing again. When asked about this the person taking orders sounded annoyed and told us there was no way to verify how long it would be. Very unprofessional. Given that they did not know a time, it was unacceptable that they made one up out of thin air. Twice. Do not recommend.
  • KI
    Kendra Inman
    Sep 19, 2025
    1.0
    This is my worst experience at an Arby's. Foods out on the counter mislabeled for the better part of 15 minutes. Had to ask for a cup cup was wrong size. Staff seems overwhelmed and discordant. Despite being relatively empty tables in the dining room were dirty.
  • SM
    Steven Masse
    Sep 8, 2025
    4.0
    Love the Jamocha shake.