Brand Certified
Wendy's
4.2(472 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
3273 S Us Hwy 421, Harlan, KY
40831, United States
Certified by Wendy's • Feb 22, 2026
(606) 573-9790
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ky/harlan/3273-s-us-hwy-421
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
4.2
472 reviews
5 stars
257
4 stars
124
3 stars
50
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers generally appreciated the quick service, especially during busy hours.
Food Quality
Mixed reviews on food quality; while many enjoyed the freshness and taste, some reported issues with cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness in dining areas and restrooms, with some customers noting dirty floors and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior from management.
Drive-Thru Experience
Drive-thru service was often noted as slow, with long wait times reported by several customers.
- PHPoncho HollandVEVOOct 18, 20255.0I enjoy Wendy's and I strongly recommend it
- TSTerry SilerOct 15, 20255.0Me and a crew of people went into Wendy's it was around 8pm and we order all kinds of food and they was on top of things fr they had our food in record time I was very impressed, good job guys and thank you for your wonderful and fast service
- TLTimothy LeslieAug 30, 20251.0The manager, Amanda, was extremely unprofessional this morning when I tried to use a coupon for ‘Buy One Get One Free – Any Croissant Sandwich.’ I ordered two Maple Bacon Chicken Croissants, and the first worker told me the coupon ‘doesn’t work for chicken.’ I explained that I had literally used it two days ago with no issue. Then the manager came to the window, and instead of trying to help, she was flat-out rude. I pointed out that the coupon clearly says ‘ANY croissant sandwich,’ yet she dismissed me like I was wrong and said it only applied to sausage or bacon because of the pictures on the coupon. Nowhere does it say that—it says ANY croissant sandwich. On top of that, I specifically asked for extra honey butter, and one of my sandwiches had no honey butter at all. The lack of care and professionalism was unbelievable. The way this was handled was rude, dismissive, and completely unacceptable. I left extremely displeased with both the food quality and the way the manager treated me.
- THTabitha HoltzclawApr 26, 20193.0It has its day some days food is good some days not so well.
Frequently Asked Questions About Wendy's
Is Harlan Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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