Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.2
472 reviews
5 stars
257
4 stars
124
3 stars
50
2 stars
18
1 star
23
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers generally appreciated the quick service, especially during busy hours.
Food Quality
Mixed reviews on food quality; while many enjoyed the freshness and taste, some reported issues with cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness in dining areas and restrooms, with some customers noting dirty floors and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior from management.
Drive-Thru Experience
Drive-thru service was often noted as slow, with long wait times reported by several customers.
- PHPoncho HollandVEVOOct 18, 20255.0I enjoy Wendy's and I strongly recommend it
- TSTerry SilerOct 15, 20255.0Me and a crew of people went into Wendy's it was around 8pm and we order all kinds of food and they was on top of things fr they had our food in record time I was very impressed, good job guys and thank you for your wonderful and fast service
- TLTimothy LeslieAug 30, 20251.0The manager, Amanda, was extremely unprofessional this morning when I tried to use a coupon for ‘Buy One Get One Free – Any Croissant Sandwich.’ I ordered two Maple Bacon Chicken Croissants, and the first worker told me the coupon ‘doesn’t work for chicken.’ I explained that I had literally used it two days ago with no issue. Then the manager came to the window, and instead of trying to help, she was flat-out rude. I pointed out that the coupon clearly says ‘ANY croissant sandwich,’ yet she dismissed me like I was wrong and said it only applied to sausage or bacon because of the pictures on the coupon. Nowhere does it say that—it says ANY croissant sandwich. On top of that, I specifically asked for extra honey butter, and one of my sandwiches had no honey butter at all. The lack of care and professionalism was unbelievable. The way this was handled was rude, dismissive, and completely unacceptable. I left extremely displeased with both the food quality and the way the manager treated me.
- DMDanny MasonAug 11, 20255.0New frosty flavors gotta live Wendy's
- AAAdamAug 3, 20254.0Good food with quick service. Clean dining room.
Frequently Asked Questions About Wendy's
Is Harlan Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's in Harlan, KY?
Wendy's in Harlan is open daily from 6:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Wendy's in Harlan offer drive-thru service?
Yes, Wendy's drive-thru is available daily from 6:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Can I order Wendy's food for delivery near Harlan, KY?
Delivery is available through the Wendy's app or website. Enter your delivery address at order.wendys.com to check availability in your area.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides. Order via the app or website for this location.
What payment options are accepted at Wendy's in Harlan?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I provide feedback or contact the Wendy's in Harlan?
You can call the location at (606) 573-9790, use the Customer Care Live Chat via the Contact page on Wendy's website, or complete a Customer Satisfaction Survey with details from your receipt.
Is there a mobile app for ordering Wendy's food?
Yes, the Wendy's app is available on the App Store and can be used to place orders conveniently.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby attractions include AMC Classic Harlan 4 cinema for entertainment, 421 Vendors Mall for shopping unique items, and Crazy Daisy Boutique for women's clothing and fashion.
Are there other food options near Wendy's in Harlan?
Yes, nearby food options include Rax Roast Beef and McDonald's for additional fast food and American restaurant choices.
Where can I find basic services close to Wendy's in Harlan?
Nearby essential services include Kentucky State Police - Post 10 for law enforcement, Jackson Hewitt Tax Service for tax assistance, and Harlan Medical Center Pharmacy for medical needs.