Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers generally appreciated the quick service, especially during busy hours.
Food Quality
Mixed reviews on food quality; while many enjoyed the freshness and taste, some reported issues with cold or poorly prepared items.
Cleanliness
Concerns raised about cleanliness in dining areas and restrooms, with some customers noting dirty floors and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior from management.
Drive-Thru Experience
Drive-thru service was often noted as slow, with long wait times reported by several customers.
PH
Poncho HollandVEVO
Oct 18, 2025
5.0
I enjoy Wendy's and I strongly recommend it
TS
Terry Siler
Oct 15, 2025
5.0
Me and a crew of people went into Wendy's it was around 8pm and we order all kinds of food and they was on top of things fr they had our food in record time I was very impressed, good job guys and thank you for your wonderful and fast service
TL
Timothy Leslie
Aug 30, 2025
1.0
The manager, Amanda, was extremely unprofessional this morning when I tried to use a coupon for ‘Buy One Get One Free – Any Croissant Sandwich.’ I ordered two Maple Bacon Chicken Croissants, and the first worker told me the coupon ‘doesn’t work for chicken.’ I explained that I had literally used it two days ago with no issue. Then the manager came to the window, and instead of trying to help, she was flat-out rude. I pointed out that the coupon clearly says ‘ANY croissant sandwich,’ yet she dismissed me like I was wrong and said it only applied to sausage or bacon because of the pictures on the coupon. Nowhere does it say that—it says ANY croissant sandwich.
On top of that, I specifically asked for extra honey butter, and one of my sandwiches had no honey butter at all. The lack of care and professionalism was unbelievable. The way this was handled was rude, dismissive, and completely unacceptable. I left extremely displeased with both the food quality and the way the manager treated me.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Harlan, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Harlan, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (606) 573-9790.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Harlan Wendy’s serve breakfast?
Yes, this Wendy’s location in Harlan, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for Wendy's in Harlan, KY?
Wendy's in Harlan is open daily from 6:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Wendy's in Harlan offer drive-thru service?
Yes, Wendy's drive-thru is available daily from 6:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays.
Can I order Wendy's food for delivery near Harlan, KY?
Delivery is available through the Wendy's app or website. Enter your delivery address at order.wendys.com to check availability in your area.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, croissant, biscuit and classic sandwiches, coffee, and sides. Order via the app or website for this location.
What payment options are accepted at Wendy's in Harlan?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
How can I provide feedback or contact the Wendy's in Harlan?
You can call the location at (606) 573-9790, use the Customer Care Live Chat via the Contact page on Wendy's website, or complete a Customer Satisfaction Survey with details from your receipt.
Is there a mobile app for ordering Wendy's food?
Yes, the Wendy's app is available on the App Store and can be used to place orders conveniently.
What are some nearby places I can visit before or after dining at Wendy's?
Nearby attractions include AMC Classic Harlan 4 cinema for entertainment, 421 Vendors Mall for shopping unique items, and Crazy Daisy Boutique for women's clothing and fashion.
Are there other food options near Wendy's in Harlan?
Yes, nearby food options include Rax Roast Beef and McDonald's for additional fast food and American restaurant choices.
Where can I find basic services close to Wendy's in Harlan?
Nearby essential services include Kentucky State Police - Post 10 for law enforcement, Jackson Hewitt Tax Service for tax assistance, and Harlan Medical Center Pharmacy for medical needs.