Dairy Queen Grill & Chill

3.9
315 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
1006 Old US Hwy 60 E, Hardinsburg, KY
40143-2518, United States

Hours

Reviews

3.9
315 reviews
5 stars
139
4 stars
73
3 stars
57
2 stars
20
1 star
26

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders, leading to dissatisfaction.

Service Speed

Many reviews highlighted slow service times, particularly in the drive-thru, with some customers waiting excessively.

Food Quality

Feedback on food quality was mixed, with some praising specific items while others criticized the taste and preparation.

Customer Service

While some customers noted friendly staff, others reported poor service experiences, particularly from management.

Cleanliness

The establishment received mixed reviews regarding cleanliness, with some customers noting issues like greasy floors.
  • SS
    Scotty Spencer
    Dec 17, 2025
    1.0
    Hardinsburg DQ has been consistently the worst we have ever visited! Skip it or try the best DQ we routinely visit in Leitchfield…5 stars all day, every day. The primary issue is that our order is incorrect in some way, every single time we visit. Unacceptable.
  • CP
    Cari Pierce
    Dec 9, 2025
    5.0
    One of my favorite places the staff is always nice and I am obsessed with the new sweet spicy chili chicken tenders.
  • JS
    Jady Schroder
    Sep 24, 2025
    1.0
    I ordered a full order of biscuits and gravy and a pancake platter with sausage. The biscuits and gravy were okay, but the sausage was burnt and chewy. The pancakes have no flavor at all, they gave no butter or syrup with them, they're thin and have a grainy texture. They remind me of hotel free breakfast pancakes, only slightly worse. I couldn't finish them, the texture was just awful. I fed the sausage to my dog. The customer service was very much lacking. The lady at the drive thru window was talking nonstop with her coworker, I couldnt even get her attention to ask for syrup. I'll stick with Dranes, they never disappoint. Dranes is cheaper anyway, has better quality food and has much better customer service.
  • SH
    Scott Howell
    Sep 19, 2025
    1.0
    Food is great. Desserts are great. I'd visit it much more often but the app is always down. Just much easier to go to BK or McDs.
  • AS
    Alice Slaughter
    Sep 17, 2025
    5.0
    I ONLY GO TO GET THE ICE-CREAM CAKES FOR 🎂 BIRTHDAYS

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the main menu specialties at Dairy Queen Grill & Chill in Hardinsburg, KY?

The main specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.

What are the typical operating hours at Dairy Queen Grill & Chill on weekdays?

From Monday to Thursday, it is open from 6:00 AM to 10:00 PM, and on Friday, it stays open until 10:30 PM.