Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
While some customers praised the freshness and taste of certain items, others complained about cold food and poorly prepared items.
Staff Friendliness
Many reviews highlighted the friendliness and helpfulness of the staff, although some noted inconsistent service.
Cleanliness
Several customers mentioned that the dining area was dirty, impacting their overall experience.
Value for Money
Customers expressed mixed feelings about pricing, with some feeling it was too high for the quality received.
NM
Nathan Mcdonald
Oct 31, 2025
1.0
Rude cashier at 930 they say no more breakfast, why else would I be there at that time. I will never go back to that particular dairy queen. Horrible service
GS
greg smiley
Oct 18, 2025
1.0
Waited 10 minutes never got waited on nobody seem to care . Needs management bad.
MR
Melissa R
Oct 15, 2025
1.0
Just went through the drive thru and got a LARGE oreo blizzard with extra oreo and this is the 3/4 filled cup they gave me. For $7-$8 I expect the cup to atleast be FULL!! The girl at the drive-thru was useless as usual. Said they have to leave a quarter inch or something along those lines "empty" She obviously couldnt do simple math either.
I usually get these twice a week and this was a first. Guess im done with DQ- Ill go to Sonic where I atleast get my money's worth.
PW
Patrick Williams
Oct 13, 2025
4.0
The fries my son and I got at this DQ were absolutely the freshest I’ve had in a long time from any fast food joint. If every DQ had fresh fries like this one I’d stop there all the time. DQ burger isn’t my favorite, but the blizzard brings me in every time. Service was delivered with a smile, and the overall restaurant was clean.
TP
Tony Patton
Sep 27, 2025
3.0
This is consistently the slowest DQ drive thru I've ever been to and it's one of those that you're trapped in once you are in line. However, the food is almost always edible.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Friday from 5:30 AM to 10:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, the location is family-friendly and welcomes children. It offers booster seats, high chairs, and has restrooms and outdoor seating for convenience.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their order URL or download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi?
Yes, free Wi-Fi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Greensburg, KY?
It is located at 216 S Main St, Greensburg, KY 42743-1529, USA.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Lee's Famous Recipe Chicken and Sticks Seafood and Grill, giving customers a variety of fast food and seafood choices close by.
What nearby services can customers access near Dairy Queen Grill & Chill?
Customers can find nearby services such as Marathon Gas and FiveStar convenience stores for fuel and essentials, as well as Community Trust Bank and Forcht Bank for financial services.
Are there any nearby attractions for visitors to check out before or after visiting Dairy Queen Grill & Chill?
Yes, visitors can explore Green River Paddle Trail, a scenic park and river area, or visit the Old Greensburg Courthouse, a historic landmark and concert venue near the restaurant.