Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
4.0
298 reviews
5 stars
150
4 stars
70
3 stars
39
2 stars
13
1 star
26
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold items and poorly prepared meals.
Cleanliness
Multiple reviews highlighted concerns about the cleanliness of the dining area and restrooms.
Staff Friendliness
Many customers appreciated the friendly and helpful staff, although there were instances of rude service.
BB
Bradie Brown
1 day ago
2.0
The floors were sticky and all of the tables were dirty. Everyone was in the back just hanging out and talking instead of cleaning the dining room.
KF
Kyle Foster
Feb 17, 2026
5.0
We had a wonderful expierence at this DQ. The regional manager working on 02/17/2026 was very kind and when we had an issue, she very quickly resovked it and made sure that we were taken care of. I am super grateful that people are able to look past religious beliefs to make sure everyone feels comfortable here. Thank you Joanne!
DH
Dewey Hurley
Feb 10, 2026
5.0
One of my favorite locations
Everything is always fresh and the employees are the best. Thanks guys. Much appreciation
JP
John P
Jan 30, 2026
1.0
1st world problem rant:
Greensburg Dairy Queen is such a joke anymore. You always get pulled forward, they try to give you your ice cream while you wait for your food. I politely asked the young lady to keep the ice cream in a freezer, or make it fresh when the food was done so it wouldn’t melt all over the car. (She offered me a lid and napkins 😂) she took the ice cream back and I assumed it was all good… then I get home and have a banana split that appears to be made with whole milk after a 3 minute drive PS: no napkins/spoons found
JF
Joe Fuston
Jan 14, 2026
1.0
I don't clean nothing in the lobby. We go in there several times and the same stuff is still on the wall. In the window, ledges and the high chairs don't never get cleaned, they blame it on that shift, but managers should walk the floor during the morning, they're putting themselves down, but the food is fine.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open Monday through Friday from 5:30 AM to 10:00 PM, Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 10:00 PM. It is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill accommodate families and children?
Yes, the location is family-friendly and welcomes children. It offers booster seats, high chairs, and has restrooms and outdoor seating for convenience.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, this Dairy Queen location offers a drive-thru service for convenient ordering and pickup.
Can I order food online or use a mobile app for deals at Dairy Queen Grill & Chill?
Yes, you can order online via their order URL or download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi?
Yes, free Wi-Fi is available at this location for customers.
Where is Dairy Queen Grill & Chill located in Greensburg, KY?
It is located at 216 S Main St, Greensburg, KY 42743-1529, USA.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Lee's Famous Recipe Chicken and Sticks Seafood and Grill, giving customers a variety of fast food and seafood choices close by.
What nearby services can customers access near Dairy Queen Grill & Chill?
Customers can find nearby services such as Marathon Gas and FiveStar convenience stores for fuel and essentials, as well as Community Trust Bank and Forcht Bank for financial services.
Are there any nearby attractions for visitors to check out before or after visiting Dairy Queen Grill & Chill?
Yes, visitors can explore Green River Paddle Trail, a scenic park and river area, or visit the Old Greensburg Courthouse, a historic landmark and concert venue near the restaurant.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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