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Wendy's

3.7
(1680 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
750 North Carol Malone Blvd, Grayson, KY
41143, United States

Hours

Reviews

3.7
1,680 reviews
5 stars
681
4 stars
400
3 stars
285
2 stars
99
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.

Food Freshness

Many reviews mentioned cold or stale food, with several customers expressing dissatisfaction with the quality of the meals.

Staff Attitude

While some staff were noted as friendly and accommodating, a significant number of reviews highlighted a lack of enthusiasm and professionalism among employees.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to frustration and disappointment.

Overall Experience

The overall sentiment was mixed, with some customers enjoying their meals while many others had negative experiences, particularly regarding service and food quality.
  • TD
    T D
    Feb 6, 2026
    1.0
    Definitely ranks as one of the worst fast-food experiences ever, and incompetent staff and manager only exacerbated the situation. Would rate them a -5 if possible. I have never had anyone so stupid mess up something so simple. And they could care less about losing the order or the customer because the mobile app would not allow a cancel after I was already at the window. Had to call corporate who has to message the franchise in order to provide a refund. I wish I could get a refund on my time they wasted!!!!
  • JT
    Jon Thomack
    Jan 15, 2026
    5.0
    Food was super fresh and staff was friendly. It’s fast food so for what it is 5 star
  • PP
    Patricia
    Jan 10, 2026
    3.0
    The hamburger buns were stale
  • EM
    emily mcgary
    Dec 30, 2025
    1.0
    If I could give this place zero stars I would. The service sucks and the food is always cold. If you go through the drive through you will 100% get pulled forward and wait 20+ minutes just to receive cold food. Staff is hateful and act like they hate their job. 0/10 would not recommend.
  • TM
    Teresa Martin
    Dec 23, 2025
    4.0
    It was late evening and raining outside so they were quite busy. I went to front counter and there were two ahead of me. I ordered and had my order within 5 minutes.

Frequently Asked Questions About Wendy's

Is Grayson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Grayson, KY?

The drive-thru at Wendy's in Grayson is open 24 hours a day, 7 days a week.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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