Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- BreakfastAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
Location
Dairy Queen Grill & Chill
618 N Carol Malone Blvd, Grayson, KY
41143-1124, United States
Hours
Reviews
4.1
410 reviews
5 stars
218
4 stars
99
3 stars
52
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including rude staff and long wait times, particularly in the drive-thru.
Food Quality
While many enjoyed the food, there were complaints about cold items, incorrect orders, and inconsistent quality.
Cleanliness
Some reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.
Positive Experiences
Despite the negatives, several customers praised the friendly staff and good food, especially ice cream and blizzards.
Value Concerns
Customers noted that prices were high, with some feeling that the value did not match the quality received.
- CTCynthia TaniguchiNov 4, 20253.0The dining room and restrooms needed cleaning. The food was very good. Service wasn't all that friendly, but wasn't rude.
- JDJennifer & Nathan DavisOct 27, 20255.0Stopped while traveling through the area. The restraunt was clean, food was hot and good. Will stop by again while traveling through the area.
- KSKeli SpaldingOct 14, 20252.0Ordered through drive thru a chicken strip basket because I had a digital coupon. When I pulled up she said she couldn't take it because her scanner didn't work in drive thru. She didn't want to try to check me out at the other register and was grumpy about it. Not helpful at all and to make matters worse she was the manager on duty. I would have bought something else or gone somewhere else. I also didn't get a receipt to even get points for it. The toast was soggy too. A let down for sure. She didn't even apologize about it. And to the reply I can't click on or copy whatever that link is.
- DPDoug PadJul 27, 20255.0My lady and I had the new Superman Blizzard. David was the manager on duty and he and his staff provided an excellent experience. The store was clean, staff friendly and the blizzards were great.
- JRJon ReedJul 17, 20255.0Great food!!
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is at 618 N Carol Malone Blvd, Grayson, KY 41143-1124, USA.
What are the opening hours of Dairy Queen Grill & Chill?
It is open from 6:00 AM to 10:00 PM Monday through Saturday, and 7:00 AM to 10:00 PM on Sunday.
Is Dairy Queen Grill & Chill open on holidays?
The location is closed on Thanksgiving Day (November 27, 2025) and Christmas Day (December 25, 2025).
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes & malts, and offer signature DQ Cakes.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it has both a drive-thru service and seating available for customers.
Are there family-friendly amenities at Dairy Queen Grill & Chill?
Yes, it is family-friendly with features like booster seats, high chairs, restrooms, and is good for kids.
Can customers access WiFi or use mobile ordering at Dairy Queen Grill & Chill?
Yes, free WiFi is available and customers can use the Dairy Queen mobile app for exclusive deals and ordering.
What nearby restaurants might customers visit along with Dairy Queen Grill & Chill?
Nearby options include the Pizza Hut and Burger King restaurants, which offer alternative fast food and dining choices in Grayson.
Are there any nearby automotive services close to Dairy Queen Grill & Chill?
Yes, nearby are Grayson Truck Accessories, Tint Wizard Inc, Oil Changers, and Fast Change Lube & Oil for automotive needs.
What medical facilities are near Dairy Queen Grill & Chill?
Nearby medical facilities include Grayson Medical Specialties, King's Daughters Grayson Car Hospital, KDMC, and King's Daughters Urgent Care Center Grayson.