McDonald's

3.5
2179 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
58 Glendale Hodgenville Road, Glendale, KY
42740, United States

Hours

Reviews

3.5
2,179 reviews
5 stars
759
4 stars
481
3 stars
431
2 stars
168
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor service, with many expressing frustration over slow service and incorrect orders.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and floors, which negatively impacted the dining experience.

Food Quality

Many customers complained about cold or poorly prepared food, with several noting that items were missing or incorrect.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and timely service, particularly during busy hours.

Order Accuracy

A significant number of reviews indicated issues with order accuracy, with customers frequently receiving incorrect items or missing food.
  • EL
    Edward Leach
    3 days ago
    5.0
    I do not have any complaints about this restaurant not at all for the first time in the last 2 months a McDonald's has actually gotten my order correct I was starting to wonder but this one did an awesome job they actually got my order correct
  • SG
    sniper_beast gaming
    Nov 9, 2025
    4.0
    I eat here regularly and it is usually pretty good outside of some night shift crews and when super busy.
  • KS
    kimberly s
    Oct 31, 2025
    1.0
    Are you serious ? I don’t like to complain but this is absolute the worst cone I’ve have ever gotten. Do better.
  • GS
    Guy Short
    Oct 26, 2025
    1.0
    Something had been spilled from the drive through window and down the side of the building. When I pulled up some kind of gnats flew in the restaurant and in my car. I tried telling the guy at the window that if he sprayed it off, it may help and he just shut the window. Then when I got set to eat my chicken nuggets there were no sauces in the bag even though I was charged for an extra one.
  • AA
    Ahmed Awil
    Oct 23, 2025
    1.0
    I asked for a little breakfast sauce on my muffins and I had to pay for it $.30 and look at this when you get for 36 one of the worst McDonald’s I’ve ever been is not about the money but it’s a brand which this kind of locations make it worse

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 through their online ordering platform.