McDonald's

3.6
1674 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 Smith Road, Glasgow, KY
42141, United States

Hours

Reviews

3.6
1,674 reviews
5 stars
618
4 stars
366
3 stars
336
2 stars
142
1 star
212

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to frustration among customers.

Food Quality

Mixed reviews on food quality, with some enjoying the meals while others reported cold or poorly prepared food.

Cleanliness

Concerns raised about cleanliness in the restaurant and restrooms, impacting customer experience.

Pricing

Customers noted rising prices and questioned the value for money given the quality of food and service.
  • CC
    Catherine Clark
    Nov 2, 2025
    1.0
    We ordered for 3, spent just about $40.00. Quarter pounder with bacon. No pickles, half an order of fries, runny chocolate shake was like chocolate milk. I tried calling 7 times!!! Was hung up on 6 times!!! Only gong back to get my replacement order. At that cost I should not have a bad experience.
  • MM
    Mathew Elmore (Mattie)
    Oct 27, 2025
    5.0
    Great spot to get something for the whole family.
  • BS
    Brittany Rose Shuhart
    Oct 27, 2025
    5.0
    10/10. The manager here is AMAZING! I recently came due to a family member having surgery here in Glasgow and stopped by to grab a bite to eat. The manager and crew were so patient and kind which is so rare in our world and customer service. Will Def come back! Thank you all so much! You all rock!
  • SH
    Sammy Hudson
    Oct 27, 2025
    4.0
    They left my large fry out of my meal!!!
  • JF
    Justin Fiessinger
    Oct 22, 2025
    1.0
    Why is there no communication. Ordered on the app and the store doesn't have the new sauce and instead of asking for a substitution I get pulled up for 10 minutes and get home to find a sorry excuse for trying to "fix" the missing sauce. Literally never have problems here but lately it's been a complete embarrassment. I called and they said "we don't have the sauce and can't take it off a mobile order" but they could of at least asked me when I got to the window if I wanted to change it. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 101 Smith Road, Glasgow, KY?

McDonald's is open 24 hours a day, 7 days a week, including all holidays.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery services 24/7 through their online order platform and McDonald's App.