Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
475 reviews
5 stars
198
4 stars
139
3 stars
57
2 stars
24
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions and poor service.
Food Quality
Customers frequently complained about food quality, including cold items, incorrect orders, and undercooked chicken.
Drive-Thru Experience
Many reviews noted slow service in the drive-thru, with issues related to the outdated speaker system and long wait times.
Ice Cream Satisfaction
Despite the negative feedback, several customers praised the ice cream, particularly the Blizzards, indicating a strong preference for dessert offerings.
SS
Stephanie Reller (Stephieg)
1 day ago
5.0
I splurge n got a icecream..it was good..my friend got the Carmel brownie convergence she said it was great, rich, but great. The only problem was the ice cold bathrooms..woo..
JJ
jeni Judd
Feb 18, 2026
1.0
Ordered a mini blizzard , only person in drive thru, pulled up to window and they sat them on the counter and walked away, after a few minutes I beeped the employees just looked and walked away after 10 minutes beeped again and an employee tried handing us melted ice cream I said no thanks can I have a refund, she got rude went and got the manager who tried to give me the melted ice cream again and then got rude because I refused to take it and just wanted a refund. Great customer service thumbs down 👎
BG
Becky Gray
Feb 14, 2026
1.0
The service was terrible! The lady that took our order was rude, and when we pulled up to the window she practically threw our food at us and slammed the window back. Also who puts soda lids on blizzards.
MB
misty burch
Feb 8, 2026
1.0
My husband and I went in yesterday( Saturday around 1:30) to get the cupcake valentine treats they are advertising for the upcoming Valentine’s Day this week. The dining room only had one other family in there. It was a daughter and the son so they were not busy. Not only did we stand there forever it seemed before we were even greeted. The lady came to the register with her gloves on preparing food and Instead of saying hello or what can I get you today? It was “yes? “ Then proceeds to accidentally call me a, sir, and then corrects herself and goes I mean ma’am. I told her if it was an inconvenience, we could come back and she goes. “No, I’ll take my gloves off just for you”. Then proceeds to tell me that the drive-through was wrapped around and they are shorthanded. Needless to say, after being completely disgusted, I went onto to ask her about the valentines cupcakes, and she said that they can’t get them, Cisco food distributor will not bring them to that Dairy Queen. We just turned around and left at that point. This is about the third time that we have given this place a chance and we will never be back again.
NJ
Nelson Jewell
Dec 15, 2025
1.0
I hadti order twice cause they didnt hear me right tge first time and i get home open up my food wnd the gravy is not in there
What are the operating hours for Dairy Queen Grill & Chill in Glasgow?
The restaurant is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Glasgow have seating and drive-thru services?
Yes, it offers both seating and a drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the location is family-friendly and welcomes children, making it a good spot for families.
Can I order food in advance or get mobile deals at Dairy Queen Grill & Chill in Glasgow?
Yes, you can use mobile ordering and rewards, and access mobile deals through their app.
Where is Dairy Queen Grill & Chill located in Glasgow, KY?
It is located at 400 N L Rogers Wells Blvd, Glasgow, KY 42141-1333, USA.
How can I place a pickup order for Dairy Queen Grill & Chill in Glasgow?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/12917/
What nearby banking options are available near Dairy Queen Grill & Chill in Glasgow?
Nearby banking options include Service One Credit Union - Glasgow and Truist, which can be convenient for customers needing financial services before or after their visit.
Are there any nearby lodging options close to Dairy Queen Grill & Chill in Glasgow?
Yes, Holiday Inn Express & Suites Glasgow is a nearby hotel where visitors can stay when visiting the area.
What other dining options are near Dairy Queen Grill & Chill in Glasgow?
Nearby dining options include Taco Bell and Freddy's Frozen Custard & Steakburgers, offering more fast-food and dessert choices in the area.
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