Arby's

4.0
1138 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
800 W Cherry St, Glasgow, KY
42141, United States

Hours

Reviews

4.0
1,138 reviews
5 stars
522
4 stars
312
3 stars
157
2 stars
50
1 star
97

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, bland, or poorly prepared, with some expressing disappointment in the overall taste and freshness.

Service Issues

Several reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Multiple customers noted that the restaurant was not clean, with some describing it as dirty and in need of a thorough cleaning.

Staff Friendliness

Despite the issues, many customers praised the friendliness and helpfulness of the staff, particularly in the drive-thru.
  • WB
    Wesley Borror
    Dec 17, 2025
    1.0
    Old and filthy store.
  • CH
    Cynthia Burch Horton
    Dec 16, 2025
    3.0
    On November 5th my friend and my son and I came through the drive-thru. I ordered (on the app) a large double roast beef meal and I had an option for a free regular roast beef sandwich. My friend wanted to add mayo, lettuce, and tomato (the app would only let me add tomato, had to request the rest at the speaker). The roast beef on both sandwiches was dry, and the regular roast beef sandwich didn't get the tomato (my friend didn't tell me it was missing until she almost finished it). The Coke Zero tasted like it had too much carbonation in it. I came inside to add Diet Dr Pepper to it but it didn't taste any better. I didn't say anything to the employees as I think it was close to closing and decided to submit feedback on the app. I submitted this in the app twice, maybe 3 times, and never got any response or any offer of replacement. Nothing 🙁
  • RW
    Robert Waas
    Nov 7, 2025
    3.0
    Food was not very good but was better than the service.
  • EM
    Emily MCPherson
    Oct 28, 2025
    5.0
    Get roasted beef and Arby's sauce
  • AS
    Alahna Shofner
    Oct 4, 2025
    1.0
    Stop putting Arby’s sauce on the #1 don’t lie to customers and say there’s no Arby’s sauce and finally when a customer asks for no Arby’s sauce, that means no Arby’s sauce. I can taste it, it does not taste good please stop being slow & figure out how to do ur jobs. It’s pathetic