Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback indicates inconsistent and often rude service from staff, particularly in the drive-thru.
Food Quality
Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the facility, including dirty bathrooms and unkempt staff.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.
Mixed Experiences
While some customers enjoyed their meals and praised the food, many others had negative experiences, indicating a lack of consistency.
BS
Bobby Stevens
Dec 5, 2025
1.0
The drive thru cashier was extremely rude while taking my order. Very negative experience and couldn't take simple directions. Wasn't very nice either at the window where I paid for my order. The only positive thing I have to say after being at the window is after she aggressively handed my card back she said have a good night. And after I get back to the motel that I'm staying at which is literally two blocks away my sandwiches are cold and the bun is stale the chicken nuggets seem like they've been sitting for 15 minutes to 20 minutes outside of a heat lamp the only thing that was fresh in this order was my French fries needless to say I'm not going back here again
MB
Markus Broussard
Dec 1, 2025
3.0
It was Thanksgiving, so completely understand how busy it was how long the line and the drive-through was fries were definitely cold, but normally really good place to go for fast food
ML
Mark Lanham
Nov 19, 2025
1.0
The French fries 🍟 were old so I when and got some more and they wasn't much better very disappointed 😥
AS
Ashley Stevens
Oct 15, 2025
1.0
Customer service sucks. The lobby is never open and it take 30 minutes to go 4 cars in the drive through. Just close this place down
GG
GGLORYA
Oct 3, 2025
5.0
My favorite and easy on the pocket fast food in America.
Can’t beat their Biggie bag 😋
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Georgetown, KY?
The drive-thru at Wendy's in Georgetown, KY is open daily from 6:00 AM to midnight.
Does this Wendy's location in Georgetown offer breakfast?
Yes, the Wendy's in Georgetown serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can place your order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's in Georgetown?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is Wendy's in Georgetown currently open and serving customers?
Yes, this Wendy's location in Georgetown, KY is open and committed to serving customers via dine-in, drive-thru, and delivery.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is accessible on the Wendy's menu website, mobile app, and in-restaurant via a nutrition information poster.
Are there any gas stations nearby where I can fuel up before visiting Wendy's?
Yes, nearby gas stations include Shell, Sunoco, Marathon, Valero (Matalaxmi Mart), and Clark's Pump-N-Shop, convenient for filling up before dining at Wendy's.
What other food options are available near Wendy's in Georgetown?
Near Wendy's, you can find Long John Silvers (seafood), Scooter's Coffee (coffee and cafe), Hangar 54 Pizza (pizza), Champs Chicken (chicken and pizza), and Tacos El Charro (Mexican food).
Are there any convenient services near Wendy's for banking or shipping needs?
Yes, nearby services include WesBanco Bank, UPS Access Point location for shipping, and Liberty Tax Service for tax needs.
How can I provide feedback or contact Wendy's Georgetown location?
You may provide feedback through the Wendy's Customer Care team via live chat or phone at 888-624-8140, fill out the Wendy's Customer Satisfaction Survey, or call the Georgetown location directly at (502) 863-6656.