Wendy's

3.3
1617 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2002 Paris Pike, Georgetown, KY
40324, United States

Hours

Reviews

3.3
1,617 reviews
5 stars
503
4 stars
310
3 stars
272
2 stars
178
1 star
354

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent and often rude service from staff, particularly in the drive-thru.

Food Quality

Many customers reported issues with food quality, including cold fries, stale buns, and incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the facility, including dirty bathrooms and unkempt staff.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Mixed Experiences

While some customers enjoyed their meals and praised the food, many others had negative experiences, indicating a lack of consistency.
  • BS
    Bobby Stevens
    Dec 5, 2025
    1.0
    The drive thru cashier was extremely rude while taking my order. Very negative experience and couldn't take simple directions. Wasn't very nice either at the window where I paid for my order. The only positive thing I have to say after being at the window is after she aggressively handed my card back she said have a good night. And after I get back to the motel that I'm staying at which is literally two blocks away my sandwiches are cold and the bun is stale the chicken nuggets seem like they've been sitting for 15 minutes to 20 minutes outside of a heat lamp the only thing that was fresh in this order was my French fries needless to say I'm not going back here again
  • MB
    Markus Broussard
    Dec 1, 2025
    3.0
    It was Thanksgiving, so completely understand how busy it was how long the line and the drive-through was fries were definitely cold, but normally really good place to go for fast food
  • ML
    Mark Lanham
    Nov 19, 2025
    1.0
    The French fries 🍟 were old so I when and got some more and they wasn't much better very disappointed 😥
  • AS
    Ashley Stevens
    Oct 15, 2025
    1.0
    Customer service sucks. The lobby is never open and it take 30 minutes to go 4 cars in the drive through. Just close this place down
  • GG
    GGLORYA
    Oct 3, 2025
    5.0
    My favorite and easy on the pocket fast food in America. Can’t beat their Biggie bag 😋

Frequently Asked Questions About Wendy's

Is Georgetown Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Georgetown, KY?

The drive-thru at Wendy's in Georgetown, KY is open daily from 6:00 AM to midnight.