Papa Johns Pizza

3.5
213 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Georgetown, KY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Georgetown pizza for any occasion. Call us for pizza delivery in Georgetown or stop by 108 Osbourne Way for carryout to order the best pizza in Georgetown, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
108 Osbourne Way, Georgetown, KY
40324, United States

Hours

Reviews

3.5
213 reviews
5 stars
100
4 stars
24
3 stars
21
2 stars
9
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including dry pizzas, lack of sauce, and overcooked items.

Order Accuracy

Numerous reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.

Customer Service

Customer service experiences varied widely; some praised friendly staff while others reported rude interactions and poor management.

Delivery Issues

Several customers experienced long wait times for delivery, with some receiving cold or incorrect orders.

Pricing Concerns

Customers expressed dissatisfaction with rising prices, feeling that the quality did not justify the cost.
  • CC
    Corey
    Oct 20, 2025
    2.0
    You would really expect a brand new location to have good food. Nope. Every single time we order pizza there’s either almost no sauce, too much cheese, it’s almost always over cooked to where the cheese it hard even when the pizza is piping hot. It makes no sense papa johns is the most expensive pizza in the area by far and is some how also the worst. The best item we’ve been able to get from here is breadsticks and even then we’ve received those raw in the middle
  • CG
    Christopher Gast
    Sep 9, 2025
    1.0
    This Papa John's is worthless. Orders are never correct, always a gamble. Ordered through the app tonight, saw strange activity on the tracker, got a call from a second Doordash driver who showed up to get the pizza, who was informed that another driver had already taken the order. Next I get a text from the OTHER driver, saying we'll refund your order. This is after 45 minutes of waiting. This Georgetown, Kentucky Papa John's is absolute crap. Their corporate management should look into it and clean house. If you can't run a pizza place in Kentucky that is actually FROM Kentucky, then you should hang it up. Ridiculous waste of people's time and money.
  • JJ
    justin johnson
    Aug 22, 2025
    5.0
    Ordered very late around 12:30 and they were out of honey chipotle but called me asap, offered to switch, and even gave me recommendations! Super friendly and beat their delivery time by like 20 mins! 100% everything I could ever ask for and that kind of service can be hard to find especially later at night. Food was hot and 100% correct. Thank you Gtown papa John’s!:)
  • NB
    Nikki Burnett
    Jul 30, 2025
    3.0
    The food here is decent but the prices are getting to be unreal. I get it, prices of everything have raised, but it's pizza for crying out loud.... Not gourmet so shldnt be priced as such.
  • KJ
    Kaitlin Justice
    Jul 7, 2025
    1.0
    I ordered 4 pizzas for almost 65 dollars and every single pizza was dry and the crust was so thin with no sauce or toppings. Basically dry cardboard. I called to see if they can fix the problem hoping it was just the 45 min wait. The manager was nice and made it seem like we would get our whole order fixed. We waited only 10 mins and got only one of the pizzas. The pizza was definitely an improvement but still was not up to par for what Papa John’s normally is. Greatly disappointed and wish the manager stated she was going to to replace one of the pizzas because we would have just ordered some where else. Won’t be back and wish that wasn’t the case.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Georgetown?

Delivery is available Monday to Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday to Saturday from 10:00 AM to 2:00 AM.

Does Papa Johns Pizza offer takeout services?

Yes, Papa Johns Pizza offers takeout service with hours matching delivery times: 10:00 AM to 1:00 AM on weekdays and Sunday, and until 2:00 AM on Friday and Saturday.