Dairy Queen Grill & Chill

3.9
1017 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
101 Finley Dr, Georgetown, KY
40324-8706, United States

Hours

Reviews

3.9
1,017 reviews
5 stars
452
4 stars
261
3 stars
147
2 stars
55
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some enjoyed the blizzards and burgers, while others received stale or improperly prepared items.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.

Management Concerns

Customers expressed dissatisfaction with management's responsiveness and handling of complaints, indicating a lack of accountability.

Pricing Complaints

Many customers felt that prices were too high for the quality of food received, leading to perceptions of poor value.
  • JM
    Jayden McCarty
    Nov 10, 2025
    5.0
    Food is always hot and yummy! Whoever made the biscuits the morning of 11/10/25 need a RAISE! wish they were this yummy every time
  • KS
    Kelsey Shortridge
    Oct 18, 2025
    2.0
    I ordered from this place from DoorDash and got charger for a blizzard I never received. I asked the door dasher about it and he did the right thing my not opening the bag.
  • LH
    Levi Howard
    Oct 3, 2025
    5.0
    Great food,I recommend a M&M blizzard.
  • GG
    Garage859
    Sep 19, 2025
    1.0
    7:30 7/19/25 please train your staff on how to add and remove things from sandwiches. Girl at the window didn’t know how. Said she “wasn’t aloud” lol. Manager wouldn’t even help her. She was rude and you could tell just hated being there. Check out all the 1 star reviews… plenty of other fast food places around. Corporate will probably ask me to reach out to them which is another fail.
  • WC
    William Cleek
    Sep 19, 2025
    1.0
    Would not add eggs to 2 sausage biscuits. Said they could not add it, didn’t know how. Then handed me my food and said have a nice day, then rudely shut the window. I get this meal 4-5 times a week before work. Find someone who can work a cash register. McDonald’s for breakfast it is! 7/19/25

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Georgetown?

Dairy Queen Grill & Chill offers a classic fast-food menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and soft-serve cones.

What are the regular opening hours for Dairy Queen Grill & Chill?

The Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sundays from 7:00 AM to 11:00 PM.