Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Mixed reviews on food quality; some enjoyed the blizzards and burgers, while others received stale or improperly prepared items.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and floors.
Management Concerns
Customers expressed dissatisfaction with management's responsiveness and handling of complaints, indicating a lack of accountability.
Pricing Complaints
Many customers felt that prices were too high for the quality of food received, leading to perceptions of poor value.
JM
Jayden McCarty
Nov 10, 2025
5.0
Food is always hot and yummy! Whoever made the biscuits the morning of 11/10/25 need a RAISE! wish they were this yummy every time
KS
Kelsey Shortridge
Oct 18, 2025
2.0
I ordered from this place from DoorDash and got charger for a blizzard I never received. I asked the door dasher about it and he did the right thing my not opening the bag.
LH
Levi Howard
Oct 3, 2025
5.0
Great food,I recommend a M&M blizzard.
GG
Garage859
Sep 19, 2025
1.0
7:30 7/19/25 please train your staff on how to add and remove things from sandwiches. Girl at the window didn’t know how. Said she “wasn’t aloud” lol. Manager wouldn’t even help her. She was rude and you could tell just hated being there. Check out all the 1 star reviews… plenty of other fast food places around.
Corporate will probably ask me to reach out to them which is another fail.
WC
William Cleek
Sep 19, 2025
1.0
Would not add eggs to 2 sausage biscuits. Said they could not add it, didn’t know how. Then handed me my food and said have a nice day, then rudely shut the window. I get this meal 4-5 times a week before work. Find someone who can work a cash register. McDonald’s for breakfast it is! 7/19/25
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats can I find at Dairy Queen Grill & Chill in Georgetown?
Dairy Queen Grill & Chill offers a classic fast-food menu featuring soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and soft-serve cones.
What are the regular opening hours for Dairy Queen Grill & Chill?
The Dairy Queen Grill & Chill is open Monday through Saturday from 6:00 AM to 11:00 PM, and on Sundays from 7:00 AM to 11:00 PM.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location offers wheelchair accessibility, booster seats, high chairs, outdoor seating, and is family-friendly, welcoming children and providing restrooms and free WiFi.
Does Dairy Queen Grill & Chill serve breakfast?
Yes, breakfast is served at this Dairy Queen location.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and also download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
What are the holiday hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is closed on the holidays of November 27, 2025, and December 25, 2025.
Where is Dairy Queen Grill & Chill located in Georgetown?
It is located at 101 Finley Dr, Georgetown, KY 40324-8706, USA.
Are there any nearby fast-food restaurants to Dairy Queen Grill & Chill?
Yes, nearby fast-food and casual dining options include Little Caesars Pizza, Taco Bell, Hangar 54 Pizza, and Champs Chicken, making it convenient to choose from multiple cuisines in the area.
What nearby services can customers access before or after visiting Dairy Queen Grill & Chill?
Customers can access automotive services at Midas, hardware supplies at Sherwin-Williams, financial services at Heights Finance, and mobile phone stores like Metro by T-Mobile and Cricket Wireless nearby.
Are there any nearby family or pet services close to Dairy Queen Grill & Chill?
Yes, Scroggin Park Child Development offers preschool and daycare services, and All 4 Paws provides veterinary and pet hospital services conveniently located nearby.