Buffalo Wild Wings

Reviews

• MM

  Michael Mahoney

  Nov 11, 2025
  5.0
  As someone who hasn't visited a B-Dubs in a long time due to typically poor service experiences, the Georgetown, KY location was a welcome surprise and a true standout. The service here was excellent—quick, attentive, and efficient. Our server was on the ball, making sure drinks were handled promptly, which is key when you're craving that sports bar experience. Speaking of drinks, the beer was ice cold, exactly as it should be. The food was equally impressive; all of our wings and sides arrived hot and fresh, and were truly delicious. This location completely overturns the old reputation of slow service and lukewarm food, proving that B-Dubs can, in fact, deliver a great, quick, and satisfying dining experience. Highly recommended if you're in the Georgetown area.
• CK

  Christina kinney

  Oct 30, 2025
  2.0
  I placed an online order and arrived to pick it up, expecting it to be ready as indicated. Instead, I was told multiple times that it was “almost ready.” I waited between 20–30 minutes hearing the same response repeatedly. Finally, another staff member came out, asked for my name, and then questioned whether my order might be on the prepaid pickup rack. I explained that there had been nothing there when I arrived and that I had already been waiting for quite some time. It was then discovered that someone had likely taken my order, and the staff would need to remake it. At that point, I was too frustrated to wait any longer. I had ordered takeout because I was tired after a long week and wanted a quick, easy dinner. Instead, I ended up spending over an hour waiting for food I had placed an order for an hour and a half earlier, not getting home until after 8 p.m.—well past the time I’d planned to relax and unwind. To make matters worse, the only thing I was offered for my trouble was a free drink. After such a long and frustrating experience, that felt like a very minimal gesture. This experience was extremely disappointing and unorganized. A better system needs to be in place to verify pickup orders and prevent this kind of mix-up. Communication, accountability, and customer service need serious improvement.
• PO

  Patricia Osborne

  Oct 26, 2025
  1.0
  Ordered six wings and my husband ordered a burger. Within 15 minutes our food was out. I took one bite of my wings and yuck! The wings was slathered with sauce...the wings were cold and the sauce was cold. The only thing I could think is they made them ahead of time. It was awful. I explained that I wanted hot wings and cutback on the 29 oz. of sauce. We will not returning back even though it is so close to the house.
• AB

  Amy Brown

  Oct 14, 2025
  5.0
  We were served by Becky this evening. I ordered for my family and after ordering, realized I was confused and had missed a current deal. I asked her if we could possibly be charged for the deal, as what we ordered fit the deal details. Without even having to give her more details or help her understand me, she came right back to the table with a corrected bill and the extra food to fit the deal. She was prompt, we had drink refills without asking, all of the food was correct and fresh - it was a relief and definitely enjoyable. Becky was so friendly and fast, it was like we were the only people there, and we were not. I couldn't have been more grateful for her service after a long day. We only eat Buffalo Wild Wings a few times a year, but this location is normally our go to, and she definitely made tonight a great experience!
• BL

  Blaine Lewis

  Sep 18, 2025
  1.0
  Ordered carry out. Was promised at 7pm, came out at 7:45 after waiting at the restaurant for 40+ minutes. No updates, no managers in sight. Missed the drinks. Not sure what’s happening here but horrible service

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