Chipotle Mexican Grill

3.5
424 reviews
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About

Mexican Restaurant
Chipotle Ft Wright is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3459 Valley Plaza Pkwy, Ft Mitchell, KY
41017, United States

Hours

Reviews

3.5
424 reviews
5 stars
186
4 stars
70
3 stars
40
2 stars
28
1 star
100

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with some describing interactions as dismissive or unfriendly.

Portion Sizes

Numerous reviews highlighted consistently small portion sizes, with many customers feeling they did not receive value for their money.

Food Quality

Several customers experienced issues with food quality, including undercooked rice, bland flavors, and even food safety concerns.

Inventory Issues

Frequent complaints about being out of key ingredients, such as chicken, guacamole, and cheese, were noted, leading to customer dissatisfaction.

Cleanliness

Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • BJ
    Brittany J
    Dec 27, 2025
    1.0
    Why have staff who slam things around when they have to do their jobs? Came in the guy was huffing and puffing and slamming things around. Huffed while I asked for every single item on my bowl (rice, chicken, corn and cheese) too difficult for him apparently. Was rude the entire interaction. Took video footage and photos It won't let me add them
  • ES
    Eliot Sloan
    Dec 15, 2025
    5.0
    Fresh as always
  • GD
    Gabby Davis
    Dec 3, 2025
    1.0
    People are rude, food is always terrible and they are always "out" of everything (they just dont want to make more). this review is based off of my past trips to this location which has been a few months, so maybe they fired everyone that worked there and this may be null and void. I drive out of my way to go to the independence location now.
  • JS
    James Spindley
    Nov 24, 2025
    1.0
    Walked in for lunch asked for a burrito and got half a scoop of rice and a half a scoop of chicken. Asked for more rice gave me only half a scoop then ask more chicken charge me double for four extra pieces of chicken. I have never once walked out of food chain like that before. I get it we live in America and always want more, but It was just a ridiculous small baby portion.
  • SM
    Steve Madden
    Nov 8, 2025
    1.0
    I won’t be describing my experience it I would like a way to contact the district manager. This was an unacceptable experience and store manager is not who I would like to talk to

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Ft Wright offer?

Chipotle Mexican Grill in Ft Wright offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.

What are the operating hours for Chipotle Mexican Grill in Ft Wright?

Chipotle Mexican Grill in Ft Wright is open daily from 10:45 AM to 11:00 PM.