Chipotle Ft Wright is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported rude and unprofessional behavior from staff, with some describing interactions as dismissive or unfriendly.
Portion Sizes
Numerous reviews highlighted consistently small portion sizes, with many customers feeling they did not receive value for their money.
Food Quality
Several customers experienced issues with food quality, including undercooked rice, bland flavors, and even food safety concerns.
Inventory Issues
Frequent complaints about being out of key ingredients, such as chicken, guacamole, and cheese, were noted, leading to customer dissatisfaction.
Cleanliness
Multiple reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
BJ
Brittany J
Dec 27, 2025
1.0
Why have staff who slam things around when they have to do their jobs?
Came in the guy was huffing and puffing and slamming things around. Huffed while I asked for every single item on my bowl (rice, chicken, corn and cheese) too difficult for him apparently.
Was rude the entire interaction.
Took video footage and photos
It won't let me add them
ES
Eliot Sloan
Dec 15, 2025
5.0
Fresh as always
GD
Gabby Davis
Dec 3, 2025
1.0
People are rude, food is always terrible and they are always "out" of everything (they just dont want to make more). this review is based off of my past trips to this location which has been a few months, so maybe they fired everyone that worked there and this may be null and void. I drive out of my way to go to the independence location now.
JS
James Spindley
Nov 24, 2025
1.0
Walked in for lunch asked for a burrito and got half a scoop of rice and a half a scoop of chicken. Asked for more rice gave me only half a scoop then ask more chicken charge me double for four extra pieces of chicken. I have never once walked out of food chain like that before. I get it we live in America and always want more, but It was just a ridiculous small baby portion.
SM
Steve Madden
Nov 8, 2025
1.0
I won’t be describing my experience it I would like a way to contact the district manager. This was an unacceptable experience and store manager is not who I would like to talk to
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Ft Wright offer?
Chipotle Mexican Grill in Ft Wright offers Mexican cuisine with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Ft Wright?
Chipotle Mexican Grill in Ft Wright is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Ft Wright offer takeout or delivery services?
Yes, the Chipotle location in Ft Wright offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Ft Wright?
You can order online through Chipotle's official website at https://order.chipotle.com/ or via their app available on the Apple App Store.
Does the Chipotle in Ft Wright provide any rewards or exclusive offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the address and contact phone number for Chipotle Mexican Grill in Ft Wright?
Chipotle Mexican Grill is located at 3459 Valley Plaza Pkwy, Ft Mitchell, KY 41017. The main phone number is +1 859-446-7652.
Are there any nearby shopping options near Chipotle Mexican Grill in Ft Wright?
Yes, nearby shopping options include Walmart Ft Wright for department and mobile phone needs, GameStop for video games and toys, and Payless ShoeSource for footwear.
Which nearby fitness or recreational facilities can visitors to Chipotle Ft Wright check out?
Orangetheory Fitness, a gym offering sports and fitness instruction, is located near Chipotle Ft Wright for those interested in working out before or after their meal.
Are there other dining options close to Chipotle Mexican Grill in Ft Wright?
Yes, nearby dining options include Burger King, Chick-fil-A, Penn Station East Coast Subs, Buffalo Wild Wings, Subway, and Frisch's Big Boy, offering a variety of fast food and American cuisine.
How can I connect with Chipotle Mexican Grill Ft Wright on social media?
You can follow Chipotle Mexican Grill Ft Wright on social media platforms including Facebook (ChipotleFtWright), Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.