Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,394 reviews
5 stars
549
4 stars
285
3 stars
187
2 stars
112
1 star
261
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, especially during busy times, with long wait times for food.
Order Accuracy
There were numerous complaints about incorrect orders, with several customers receiving the wrong items or missing components.
Food Quality
Mixed reviews on food quality; while some praised freshness, others noted issues like cold or burnt items.
Cleanliness
The dining area and bathrooms were often described as dirty or poorly maintained.
Staff Friendliness
Some customers highlighted friendly and helpful staff, while others reported rude or unprofessional behavior.
- LWLee WhiteOct 31, 20253.0I am SO SORRY that it was such an inconvenience for you to have to make a Fry with no Salt … I’m sure it took all of what 2 mins or less outta your day? SMH I am not so sure that your manager, owner, supervisor, whoever the lady was in the lightly colored green shirt that was leaving as I was about to place my order would have appreciated your comments or your behavior towards customers … Maybe there are some people in this world that have certain dietary restrictions or medical conditions that modifications have to be made … but that’s okay I see how insensitive you and your co worker were especially since you were both talking loud enough for me to hear out in the lobby …
- TWTerry WhiteOct 27, 20255.0Fast
- JTJennifer TothOct 25, 20254.0It was a truck stop/gas station. The people were very kind, and quick, even being very busy. All the tables were dirty, but that's to be expected when they were as busy as they were.
- SISamuel InstinctOct 24, 20252.0Claim they have to charge me for a full burger if I want to add a beef patty lol ridiculous only one in the country that tries to do this 6-7$ for a single beef patty no thanks! 2-3$ everywhere else in the country
- PFPhilip FalleurOct 24, 20254.0It was ok. Place was busy and I ordered 2 cheap burgers. That's what it tasted like. 2 cheap burgers.
Frequently Asked Questions About Wendy's
Is #107 Franklin - Pilot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Franklin, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Franklin, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (270) 586-9876.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #107 Franklin - Pilot Wendy’s serve breakfast?
Yes, this Wendy’s location in Franklin, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Franklin, KY?
The drive-thru at Wendy's in Franklin, KY is open daily from 5:00 AM to 1:00 AM.
Does Wendy's in Franklin offer breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Franklin, KY?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Scottsville Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a Wendy's mobile app available for ordering?
Yes, you can order using the Wendy's mobile app available on the App Store or via quick links for convenience.
How can I contact the Wendy's location at 2942 Scottsville Rd?
You can call Wendy's directly at (270) 586-9876 or provide feedback through their Customer Care team via the contact page or survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and inside the restaurant via a nutrition info poster.
Are there nearby hotels recommended when visiting Wendy's at Scottsville Rd?
Yes, nearby hotels include Red Roof Inn Franklin, Knights Inn Franklin, Super 8, Days Inn, and Comfort Inn & Suites Franklin East, convenient for visitors.
What nearby gas stations and travel centers can I visit around Wendy's at 2942 Scottsville Rd?
Close by are several travel centers and gas stations such as Pilot Flying J, Pilot Travel Center, Love's Travel Stop, and ONE9 Travel Center, useful for travelers and locals alike.
Are there automotive services near Wendy's to check or repair my vehicle?
Yes, nearby automotive services include Bluegrass Tire & Truck Repair, Speedco Truck Lube and Tires, Pride Truck Wash, TA Truck Service, and CAT Scale for fueling and repairs.