Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,417 reviews
5 stars
561
4 stars
289
3 stars
190
2 stars
113
1 star
264
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders.
Staff Friendliness
Some reviews highlighted friendly and polite staff, while others noted rude behavior from employees.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
The dining area and bathrooms were often described as dirty or poorly maintained.
- JGJustin Goforth6 days ago5.0Very cheerful folks. Order was correct. The extra conversation didn't distract them a bit.
- AKAngel KennisonDec 30, 20253.0Don't know why but I always have a hard time getting fresh fries from this Wendy's in particular. I continue to go back regardless because of the staff and of course it's around the corner so that always helps. The burgers are almost always delicious and fresh, watch out for the chicken tho.. sometimes it sits around from 2pm (after lunch rush) to whenever you get there...
- KCKari CollinsDec 30, 20253.0They rushed us past the window like every wendys does and then forgot our nuggets. Gave us the sauce. Just not the nuggets.
- RRRhonda ReinholdDec 23, 20255.0I walked in after 11 pm and was greeted with smiles and kindness. I asked a couple of questions and they were so polite. I was handed my food and when I tried to pay they told me merry Christmas I can't tell you how much that kindness meant to me. It may not seem like a big deal to some, but for me, at this time ,during this season, it meant everything. Thank you so much to those boys at Franklin Wendy's.
- RDRicky DhoorDec 12, 20251.0My experience was very bad. I would not want anyone else to come and buy food from here. I ordered from them. They deliberately gave me the wrong order. When I asked them to correct it, they gave me a very bad impression. Then after waiting for 20 minutes, they gave me my order in a very rude way. This is very wrong. I also felt racist in it.
Frequently Asked Questions About Wendy's
Is #107 Franklin - Pilot Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Franklin, KY?
The drive-thru at Wendy's in Franklin, KY is open daily from 5:00 AM to 1:00 AM.
Does Wendy's in Franklin offer breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Franklin, KY?
Delivery availability can be checked via the Wendy's app or online at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Scottsville Rd?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a Wendy's mobile app available for ordering?
Yes, you can order using the Wendy's mobile app available on the App Store or via quick links for convenience.
How can I contact the Wendy's location at 2942 Scottsville Rd?
You can call Wendy's directly at (270) 586-9876 or provide feedback through their Customer Care team via the contact page or survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and inside the restaurant via a nutrition info poster.
Are there nearby hotels recommended when visiting Wendy's at Scottsville Rd?
Yes, nearby hotels include Red Roof Inn Franklin, Knights Inn Franklin, Super 8, Days Inn, and Comfort Inn & Suites Franklin East, convenient for visitors.
What nearby gas stations and travel centers can I visit around Wendy's at 2942 Scottsville Rd?
Close by are several travel centers and gas stations such as Pilot Flying J, Pilot Travel Center, Love's Travel Stop, and ONE9 Travel Center, useful for travelers and locals alike.
Are there automotive services near Wendy's to check or repair my vehicle?
Yes, nearby automotive services include Bluegrass Tire & Truck Repair, Speedco Truck Lube and Tires, Pride Truck Wash, TA Truck Service, and CAT Scale for fueling and repairs.