Taco Bell

3.7
822 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 847 S Main St in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
847 S Main St, Franklin, KY
42134, United States

Hours

Reviews

3.7
822 reviews
5 stars
334
4 stars
175
3 stars
129
2 stars
62
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unacknowledged presence, and rude interactions from staff.

Food Quality

Many reviews highlighted issues with food preparation, such as incorrect orders, insufficient filling, and food served cold or poorly assembled.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders, missing items, and the inability to resolve issues with management.

Staff Attitude

Feedback indicated a lack of friendliness and professionalism among staff, particularly during night shifts.
  • TV
    Tammy Vaughn
    Nov 16, 2025
    1.0
    I don’t know who you got work in that drive-through today but those young kids not all of them but that one working in that drive-through today she’s got a attitude from hell if she doesn’t like her job, she needs to go very rude. Very very rude. Done with that place
  • JR
    Joe Randolph
    Oct 14, 2025
    5.0
    Awesome
  • KB
    Katelyn Baker
    Oct 1, 2025
    1.0
    Everytime I get anything from this location the cheese ain’t melted down and everything’s just kinda thrown together it’s VERY obvious I don’t kno it’s just the only location I’ve ever got food like that from we got a quesadilla and cantina taco in r order both the cheese wasn’t melted we were already home so we just delt with it at home just aggy cause the whole reason for fast food is to have fast convient atleast ok food and the food just wasn’t even ok made me loose my WHOLE appetite im just not going to give this location my business anymore witch is aggy cause I use to love Taco Bell but this location done ruined my appetite for Taco Bell in general lol.
  • JM
    James Moore
    Sep 5, 2025
    1.0
    Stood at the counter for 10 minutes. No one else in the lobby. Made eye contact with three employees that didn't even acknowledge me. No "we'll be right with you" or anything. An employee walked in the door, went to the register, to clock in I assume, walked around the corner and stared at the counter for 5 minutes, periodically looking over her shoulder to see if I was still standing there I guess. The others would look at me, then look at her. Finally, I left and went to Hardees next door. I wish the owner would walk in incognito and see the lack of customer service.
  • SH
    Steven Haney
    Aug 31, 2025
    3.0
    Went through the drive through to get my order. Young lady at the window didn't great me, and was in a rush to make sure I had everything in the bag. Sad to say I had to go to the store to get some napkins and forks to use

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Franklin, KY?

The drive-through is open from 9:00 AM to 2:00 AM Sunday to Wednesday, and until 3:00 AM Thursday to Saturday.

Where is Taco Bell located in Franklin, KY?

Taco Bell is located at 847 S Main St, Franklin, KY 42134, USA.