Brand Certified
McDonald's
3.4(897 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
820 N Main Street, Franklin, KY
42135, United States
Certified by McDonald's • Feb 22, 2026
(270) 586-7225
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
897 reviews
5 stars
301
4 stars
170
3 stars
165
2 stars
92
1 star
169
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported dirty tables and a messy dining area, indicating a lack of cleanliness in the restaurant.
Service Quality
Service was inconsistent, with many reviews highlighting slow service, incorrect orders, and unprofessional behavior from staff.
Food Quality
Several customers experienced issues with food quality, including cold or undercooked items, and incorrect orders.
Staff Friendliness
While some customers praised friendly staff, others noted rude interactions, particularly during late hours.
Order Accuracy
Numerous reviews mentioned problems with order accuracy, including missing items and incorrect modifications.
- LLLee1 day ago5.0This is one of the good McDonald's. They are on top of their game always.
- AMAshlee McAlexanderJan 11, 20261.0The worker who dealt with us was very nice and this is not a reflection on him. Almost every table was dirty. The only couple that were clean were directly in the sunlight. Then as im eating my cheeseburger I find a small part black part Grey hair in it. Noticed everyone had very long unkempt hair. No hairnets in sight. Who I assume is the manager was sitting at a clean table working on a laptop and had to of seen the state of the dining room. Also the drinks were flat. I tried 3 kinds. When I brought the hair to their attention their response was to offer me a pie... they were bragging about "being ready for 10 cars in the next hour" but they sure weren't ready for ten people dining in. Visit was 1/11/26 @2pm
- RLrobert leaverJan 1, 20265.0Thank you 🙏
- KHK. HNov 20, 20255.0Young man named Gannon was very friendly at the drive thru. Food was hot and fresh
- MJMatthew JoinerOct 7, 20251.0Me and the wife ordered 13 cookies online. Got to the restaurant had to wait for them to cook the cookies. Then we open the box a the cookies were like someone just crumbled them up and thru them in the box. Very very disappointed. We took them back.
Brand Certified Facts from McDonald's
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Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website