Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,844 reviews
5 stars
612
4 stars
412
3 stars
333
2 stars
169
1 star
318
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted long wait times for food, both in the drive-thru and inside.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, impacting the overall experience.
Food Quality
Customers expressed dissatisfaction with food quality, noting that items were often cold or not prepared correctly.
- BPBrad ParadisJan 2, 20265.0What I really like about this, McDonald’s is the parking in the back. If you’re hauling a trailer or have something oversized there is extended parking spots on the back.
- STsom tDec 8, 20253.0Double check your order. You could be missing an item
- BBBreana BrooksDec 8, 20254.0Old sweet tea that had clearly been sitting there all day and just sour tasting. Not even sweet. But that's every McDonald's now, they must have changed the recipe because you can't get good sweet tea at ANY McDonald's anymore..
- SSSusanNov 30, 20251.0Man glad we were just passing by poor management for sure. When we got there we ordered pretty quick which was just 2 plain hot n spicys, 1 double with bacon and 3 small fries. Paid and than they had us pull up. They had like about 5 other cars after us park in spots Not only did they take 20 min for our food they forgot our fries and turns out our whole order was all wrong. Sis went inside and management was just so rude. She explained what was wrong with it and the manager just Snatched the bag out of her hand and just tossed in the trash. Like seriously 😒 no apology just pure rudeness the crazy thing is we weren’t the only ones in there for messed up orders. Now It makes sense why this location has a 3.4 rating smh
- CPChris PhillipsNov 29, 20251.0Over priced trash food. McDonald's as a company needs to do better. No wonder yall losing money.
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 110 Steele Road, Franklin, KY?
McDonald's is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is available every day from 5:00 AM to midnight (12:00 AM).
Can I get food delivery from McDonald's at this location and what are the delivery hours?
Yes, delivery is available daily from 4:59 AM to 10:29 PM on weekdays and Sundays, and until 11:29 PM on Fridays and Saturdays.
What pickup and delivery options are available at this McDonald's?
They offer curbside pickup and McDelivery services.
What payment methods can I use at McDonald's on Steele Road?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I order food online from this McDonald's?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or the general order link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there WiFi available at the McDonald's in Franklin, KY?
Yes, WiFi service is offered for customers at this location.
What nearby hotels can guests visit if they are staying near this McDonald's?
Nearby hotels include Hampton Inn Franklin, Econo Lodge, Super 8, Quality Inn, Best Western Franklin Inn, Baymont by Wyndham Franklin, Hampton by Hilton, and Holiday Inn Express & Suites Franklin.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Colorado Grill Franklin KY, Waffle House, Franklin Steakhouse, Sol Azteca, Cracker Barrel Old Country Store, D'Legion, and Denny's.
What local amenities can I find near McDonald's on Steele Road?
Nearby amenities include gas stations/convenience stores like bp, antique and gift shops such as Brights Antique World, a music venue called James Monroe Music Hall & Camp Ground, and entertainment like Bingo World casino.