Brand Certified
McDonald's
3.4(1847 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
110 Steele Road, Franklin, KY
42134, United States
Certified by McDonald's • Feb 22, 2026
(270) 586-8985
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.4
1,847 reviews
5 stars
612
4 stars
413
3 stars
334
2 stars
170
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold or old food, with some items being served incorrectly or tasting subpar.
Cleanliness
Several customers noted dirty dining areas and restrooms, raising concerns about overall hygiene.
Staff Friendliness
While some customers praised friendly staff, others experienced rudeness and poor customer service.
Parking Convenience
Positive feedback highlighted the availability of extended parking for larger vehicles.
- JYJeffrey YoungFeb 2, 20261.0Sorriest big mac I ever had. Cold and old
- BPBrad ParadisJan 2, 20265.0What I really like about this, McDonald’s is the parking in the back. If you’re hauling a trailer or have something oversized there is extended parking spots on the back.
- STsom tDec 8, 20253.0Double check your order. You could be missing an item
- BBBreana BrooksDec 8, 20254.0Old sweet tea that had clearly been sitting there all day and just sour tasting. Not even sweet. But that's every McDonald's now, they must have changed the recipe because you can't get good sweet tea at ANY McDonald's anymore..
- SSSusanNov 30, 20251.0Man glad we were just passing by poor management for sure. When we got there we ordered pretty quick which was just 2 plain hot n spicys, 1 double with bacon and 3 small fries. Paid and than they had us pull up. They had like about 5 other cars after us park in spots Not only did they take 20 min for our food they forgot our fries and turns out our whole order was all wrong. Sis went inside and management was just so rude. She explained what was wrong with it and the manager just Snatched the bag out of her hand and just tossed in the trash. Like seriously 😒 no apology just pure rudeness the crazy thing is we weren’t the only ones in there for messed up orders. Now It makes sense why this location has a 3.4 rating smh
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 110 Steele Road, Franklin, KY?
McDonald's is open daily from 5:00 AM to midnight (12:00 AM).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is available every day from 5:00 AM to midnight (12:00 AM).
Can I get food delivery from McDonald's at this location and what are the delivery hours?
Yes, delivery is available daily from 4:59 AM to 10:29 PM on weekdays and Sundays, and until 11:29 PM on Fridays and Saturdays.
What pickup and delivery options are available at this McDonald's?
They offer curbside pickup and McDelivery services.
What payment methods can I use at McDonald's on Steele Road?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I order food online from this McDonald's?
You can order online via their delivery URL: https://mcdonalds.order.online/business/-5579 or the general order link: https://mcdonalds.smart.link/mjuu1ggdi.
Is there WiFi available at the McDonald's in Franklin, KY?
Yes, WiFi service is offered for customers at this location.
What nearby hotels can guests visit if they are staying near this McDonald's?
Nearby hotels include Hampton Inn Franklin, Econo Lodge, Super 8, Quality Inn, Best Western Franklin Inn, Baymont by Wyndham Franklin, Hampton by Hilton, and Holiday Inn Express & Suites Franklin.
Are there other dining options near this McDonald's location?
Yes, nearby dining options include Colorado Grill Franklin KY, Waffle House, Franklin Steakhouse, Sol Azteca, Cracker Barrel Old Country Store, D'Legion, and Denny's.
What local amenities can I find near McDonald's on Steele Road?
Nearby amenities include gas stations/convenience stores like bp, antique and gift shops such as Brights Antique World, a music venue called James Monroe Music Hall & Camp Ground, and entertainment like Bingo World casino.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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