Wendy's

3.6
1060 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1266 Us Highway 127 S, Frankfort, KY
40601, United States

Hours

Reviews

3.6
1,060 reviews
5 stars
371
4 stars
272
3 stars
185
2 stars
98
1 star
134

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported dirty conditions in the restaurant and bathrooms.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru and during busy hours.

Order Accuracy

Numerous customers experienced issues with incorrect orders, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed, with some praising it while others reported cold or stale items.

Staff Attitude

Customer service experiences varied, with some staff being friendly and helpful, while others were described as rude or inattentive.
  • AM
    Ashley Moore
    Nov 6, 2025
    5.0
    Love!
  • YE
    Yuki “Elahks”
    Oct 26, 2025
    3.0
    Went here cause it was near the hospital I was at and the place was dirty and there were some kind of greasy tools right beside the drink station and ketchup all over the condiment station, I ordered a baconator and had only 2 half pieces of bacon perhaps I am wrong but that's just a cheese burger with bacon don't believe it's correct. The young folks working there were doing more talking to each other than cleaning up the messy tables and stations. I'm just glad the food tasted good
  • EC
    Eric Carpenter
    Sep 13, 2025
    5.0
    Bathrooms were disgusting
  • AB
    Awakening Butterfly
    Aug 31, 2025
    2.0
    Everytime I order a value meal,the meat looks old and the fries are cold.
  • PS
    Peyton Sloan
    Aug 8, 2025
    1.0
    Walked in around 1:36 waited over fifteen minutes to be waited on no one even attempted to take my order or my coworkers order. And know one even acknowledged the lady and her granddaughter that was in front of me. The manger saw all of us standing their and never even attempted to help any of us

Frequently Asked Questions About Wendy's

Is Frankfort 2 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.