Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported dirty conditions in the restaurant and bathrooms.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru and during busy hours.
Order Accuracy
Numerous customers experienced issues with incorrect orders, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed, with some praising it while others reported cold or stale items.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were described as rude or inattentive.
AM
Ashley Moore
Nov 6, 2025
5.0
Love!
YE
Yuki “Elahks”
Oct 26, 2025
3.0
Went here cause it was near the hospital I was at and the place was dirty and there were some kind of greasy tools right beside the drink station and ketchup all over the condiment station, I ordered a baconator and had only 2 half pieces of bacon perhaps I am wrong but that's just a cheese burger with bacon don't believe it's correct. The young folks working there were doing more talking to each other than cleaning up the messy tables and stations. I'm just glad the food tasted good
EC
Eric Carpenter
Sep 13, 2025
5.0
Bathrooms were disgusting
AB
Awakening Butterfly
Aug 31, 2025
2.0
Everytime I order a value meal,the meat looks old and the fries are cold.
PS
Peyton Sloan
Aug 8, 2025
1.0
Walked in around 1:36 waited over fifteen minutes to be waited on no one even attempted to take my order or my coworkers order. And know one even acknowledged the lady and her granddaughter that was in front of me. The manger saw all of us standing their and never even attempted to help any of us
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frankfort, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frankfort, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 223-5767.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Frankfort 2 Wendy’s serve breakfast?
Yes, this Wendy’s location in Frankfort, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Frankfort, KY?
The drive-thru is open daily from 6:00 AM to midnight.
Is the Wendy's in Frankfort, KY currently open?
Yes, this Wendy's location in Frankfort is open and committed to serving you every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is available with various combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order using the Wendy's mobile app or at order.wendys.com.
What payment options are accepted at Wendy's Frankfort?
Accepted payment methods include American Express, Cash, Discover, Mastercard, and Visa.
How do I provide feedback or contact this Wendy's location?
You can reach out via their Contact page, call (502) 223-5767, or use their Customer Satisfaction Survey online.
Where can I find menu pricing for Wendy's in Frankfort?
Menu prices can be viewed at order.wendys.com or through the Wendy's mobile app by selecting the Frankfort location.
Are there any nearby fast food restaurants near this Wendy's?
Yes, nearby options include Hardee's, Chick-fil-A, The Original Hot Chicken, and Qdoba, offering a variety of meal choices.
What nearby services can I visit around Wendy's at 1266 Us Highway 127 S?
Nearby services include Mortenson Family Dental and Smith M Scott DMD for dental care, and Frankfort Urgent Care for medical needs.
How can I use nearby attractions to plan my visit to Wendy's?
You might visit nearby spots like High Lonesome Hills Farm for a local experience or shop at Big Lots before or after your meal at Wendy's.