At Wendy’s in Frankfort, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Frankfort, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and missing ingredients.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the bathrooms and dining area, contributing to an overall negative experience.
Management Problems
Several customers noted poor management practices, including staff treatment and operational inefficiencies.
SC
stevi .C
Feb 20, 2026
1.0
I could be the only car in sight asking for a small water and they still gon take 18 hours .
JY
Joe Young
Jan 23, 2026
1.0
They pretended to be closed 10 minutes to closing.
KV
Keith Vassallo
Jan 9, 2026
5.0
Everything was good, couldn't ask for better
TG
TANYA GARITTY
Jan 3, 2026
1.0
I went thru drive thru and the food was HORRIBLE!!!
CJ
Catherine Jett
Jan 3, 2026
1.0
The drive-thru employee was EXTREMELY rude. Slamming the window when asked to correct a WRONG item. We received NO apology for the mistake. After having called her “manager” to assist her 🙄 she was JUST as rude. We did get the money back for the wrong item though. Sad they took time to argue with a customer in the same amount of time it would have taken to correct the mistake.