Business Details
About
Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
971 reviews
5 stars
314
4 stars
210
3 stars
170
2 stars
93
1 star
184
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many experiencing incorrect orders and rude staff.
Food Quality
While some customers enjoyed the food, many complained about cold, stale, or improperly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Management Problems
Several customers noted issues with management, including poor staff treatment and lack of oversight, leading to a chaotic environment.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous negative reviews.
- LTLacey TillNov 17, 20251.0There’s no reason it should be a twenty minute wait with 4 cars in line. This is a joke.
- KDKendra DNov 13, 20251.0This wouldnt bother me if I hadn’t just gotten off work from an 10 hour shift moving. Ordered two meals tonight. Both being chiken and asked for ketchup. They gave me two packets, missed my JR frosty and gave me the wrong sized fry entirely. I was overcharged for what I received. Take your business elsewhere. They also got rid of one of their most popular sauces. I swear businesses get rid of everything good 🥲🥲 If you see this and you know me- No you don’t.
- PJP.J. gambel (Jebidia_1188)Oct 18, 20252.0good food but very long wait times
- JWJessica WoolumOct 12, 20251.0If I could give this place 0 stars I would. The last 2 times I’ve been to this location I’ve received nothing but attitude and disrespect and talked to like I am stupid at the window. First time I asked for straws and was told they were in the bag which they weren’t and when I told them no straws where in the bag I’m assuming she was the manager because she looked dressed more professionally than the others started blowing and rolling her eyes. The second time they literally forgot half of my order and when I was telling them what all was missing more eye rolls occurred. Like it was an inconvenience. I payed for the food give me what I paid for. I will literally drive across town to go to the other Wendy’s every time from here on out. The rudest/disrespectful place I’ve been too in a long time. Won’t be back.
- BMBonnie MarleyOct 5, 20251.0As I was traveling I stopped to get a bite to eat..baked potato tasted almost burnt.. Frosty was great... Lady's bathroom was a nightmare. Floor torn up and very uneven holes in the walls . Pipes exposed. Very scary bathroom to go to not knowing if someone or something was going to come through the wall. No hand towels. Lots of bees crawling on the floor... It was awful 😞. costumer service was great thay was very polite and helpful.
Frequently Asked Questions About Wendy's
Is Frankfort 1 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Frankfort, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Frankfort, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (502) 695-5133.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Frankfort 1 Wendy’s serve breakfast?
Yes, this Wendy’s location in Frankfort, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 184 Versailles Rd., Frankfort, KY?
The drive-thru at Wendy's is open daily from 6:00 AM to midnight.
Is the Wendy's at 184 Versailles Rd. currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in Frankfort serves breakfast with options like combos, croissants, biscuits, sandwiches, coffee, and sides.
Can I order food for delivery from this Wendy's?
Yes, delivery is available. Use the Wendy's app or their website (order.wendys.com) to check if delivery is available at your address.
What payment methods are accepted at Wendy's on Versailles Rd.?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Are there any nearby Mexican restaurants close to Wendy's for additional dining options?
TT'S TACOS & TORTAS and Arandas Mexican Restaurant are nearby Mexican restaurants you might want to try before or after visiting Wendy's.
What other food options are available near Wendy's?
Besides Wendy's, nearby food options include TT'S TACOS & TORTAS for Mexican cuisine and Ocean Breeze Liquor for drinks.
Are there any nearby banks or financial services close to Wendy's?
Yes, First Federal Savings Bank and OneMain Financial are close by if you need banking or financial services when visiting Wendy's.
How can I give feedback or contact the Wendy's location on Versailles Rd.?
You can provide feedback via the Wendy's Customer Care team through their Contact page or call this location directly at (502) 695-5133.
Where can I find Wendy's menu and place online orders for this location?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com for the Frankfort location.