Subway

3.6
220 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Frankfort Subway® Restaurant at 260 Versailles Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
260 Versailles Road, Frankfort, KY
40601, United States

Hours

Reviews

3.6
220 reviews
5 stars
107
4 stars
28
3 stars
18
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.

Food Quality

Inconsistent food quality; several customers noted issues with stale bread and skimpy portions, while others enjoyed fresh and well-prepared sandwiches.

Cleanliness

Many customers appreciated the cleanliness of the restaurant, though some noted issues with food freshness.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to detail when preparing sandwiches.

Management Issues

Negative feedback regarding management's attitude and handling of customer concerns, with some customers expressing a desire for new ownership.
  • AZ
    Ashley Zuniga
    Dec 31, 2025
    1.0
    If I could give 0 stars I would. Paid $22 for two sandwiches. Was given maybe 6 or 7 pieces of chicken, where’s the at least one scoop? Ordered Italian herb and cheese bread, got plain bread. What a JOKE. It’s basic subway (ordered in drive thru) didn’t think I needed to check an order from subway yet here we are.
  • LT
    Lindsay Taylor
    Dec 3, 2025
    1.0
    TERRIBLE. They try to give you less than what you pay for. They bs you on everything. You barely get any meat or extras you pay for. Then they have an attitude and it’s terrible customer service. Absolutely not worth it. 0/10. I’ll never go back.
  • LM
    Lee M
    Nov 6, 2025
    5.0
    I was the first one to try their Festive Feast Turkey today, and it exceeded my expectation! The stuffing was delicious, and paired with the meat and the cranberry sauce was like an early Thanksgiving dinner. Fully recommend anyone to try it whenever they get a chance!
  • EK
    Earl Kelly
    Sep 19, 2025
    5.0
    First time here at this Subway the service was Awesome 😎 friendly 😁 and very well taken care of. I will have to make sure this is my subway shop in Frankfort KY they do service here top notch friendly they are glad you are there it was an Awesome 😎 experience and that goes a long way when I go wanting to spend money eating out
  • YD
    Yentamme bradley Derr
    Sep 1, 2025
    5.0
    Been a while since I have been to this location and may I say I was not disappointed at all. Very kind attentive and patient. Not over stuffed but plenty to fill me up. Greatly appreciated. Wonderful job guys. Very clean too.

Frequently Asked Questions About Subway

Where is the Subway restaurant in Frankfort located?

The Subway restaurant is located at 260 Versailles Road, Unit 3, inside Eastwood Shopping Center in Frankfort, KY 40601.

What are the operating hours of the Subway at Eastwood Shopping Center?

Subway is open from 9:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 9:00 PM on Sundays.