Panera Bread

4.1
812 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Frankfort is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
101 West Ridge Drive, Frankfort, KY
40601, United States

Hours

Reviews

4.1
812 reviews
5 stars
406
4 stars
223
3 stars
83
2 stars
42
1 star
58

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting freshness and taste, but some reported issues with portion sizes and specific menu items.

Service Issues

Multiple reviews mentioned poor customer service, including rude staff and long wait times, particularly when the restaurant was understaffed.

Cleanliness

While some customers praised the cleanliness of the location, others reported unsanitary conditions and a lack of attention to cleanliness.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality of food received.

Ordering Experience

The use of kiosks for ordering received mixed feedback, with some finding it convenient while others found it impersonal and confusing.
  • RR
    R R
    Nov 14, 2025
    3.0
    Drive thru is slow. Parking is not great. Bread baguette seems not too fresh. Inside there was no whole milk for the coffee. Overall ok experience just avoid the drive thru and be patient to find parking. In customer service and especially in food service, friendly workers and fuller drinks should be an expected standard. I did not experience much warmth.
  • BH
    Brutally Honest
    Nov 11, 2025
    1.0
    Luke needs to chill. Rude as hell once I showed my vet Id. He / she ?? literally threw my pastry across the counter towards me after I asked for the free pastry (Veterans Day freebies for vets). Chatted with team leader ( not about he / she ) as i filled my drink. She was sweet. Worked there over 20 years.
  • CM
    Candice Mills
    Oct 21, 2025
    5.0
    Salads, soups and sandwiches made to order. Thank you for making "fresh" a priority! I enjoy the sips clup rewards and come about daily for a drink. The sips club rewards has saved me hundreds of dollars. If you live close by, this sips clubs rewards is great to partake in as it's good at any Panera location! I've used it from Indiana to Florida! A free drink every 2 hours? It's worth the $$! I just wish hot chai tea was included in the sips club as I have to make it every morning being i am not much of a coffee drinker. Here's a hint, if you order an iced drink and prefer lite ice, please be certain to go through drive thru or oder inside. The app doesn't allow anyone to special order lite ice drinks on the menu...
  • MW
    Mercedes Weikle
    Sep 17, 2025
    4.0
    I got drive thru at this location. I always love Paneras food, no matter which location. The food tasted good and I am glad we stopped.
  • PS
    Patti Schwartz
    Aug 28, 2025
    3.0
    Due to being understaffed, we could only place order as a "to go" order and there was a 1/2 hour wait for a sandwich and salad.

Frequently Asked Questions About Panera Bread

Does Panera Bread Frankfort accept reservations?

No, Panera Bread Frankfort does not accept reservations.

What are the opening hours for Panera Bread Frankfort?

Panera Bread Frankfort is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.