Buffalo Wild Wings

3.7
1107 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
111 Jett Boulevard, Frankfort, KY
40601, United States

Hours

Reviews

3.7
1,107 reviews
5 stars
434
4 stars
276
3 stars
155
2 stars
84
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported that the wings were overcooked, dry, or lacking flavor, leading to a disappointing dining experience.

Service Issues

Numerous reviews highlighted slow service, understaffing, and poor management, resulting in long wait times and unacknowledged customers.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the quality of food, describing it as overpriced for what was offered.

Mixed Experiences

While some customers praised the food and service, many others had consistently negative experiences, indicating a lack of reliability in service and food quality.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions, contributing to an overall negative impression of the restaurant.
  • GJ
    Gigi Jennings
    4 days ago
    1.0
    Newer waitress got our order wrong. My husband was going to eat what they brought, not to make a fuss. Waitress said they'd replace the onion rings they got wrong. She NEVER said we'd be charged. Bill came and we were charge 6.99 for her mistake. We told them it wasn't fair. He didn't care. We paid, but did not leave a tip. Her tip went to the cost of replacing HER mistake. We used to eat there weekly. No more. Will find another location if need be. Very unprofessional.
  • BD
    Brooke Danielle
    Nov 17, 2025
    1.0
    Our server was perfect. The food was cooked perfect. The store has an odor of musty or mold idk but it smells so bad in there I couldn’t sit to order food after finishing our appetizer. The store smells so bad.
  • GA
    Grayson Alsabrook
    Nov 11, 2025
    1.0
    Took 2 hours for my food and it cold and the worse French frys Iv ever had, simply terrible.
  • KC
    Kellio C
    Sep 21, 2025
    1.0
    We made a to-go order of wings that were possibly the worst prepared wings we've ever eaten. Not only were they completely overcooked with burnt breading, but the salt mixture in the breading was overwhelming along with the lack of sauce made eating these wings almost unbearable. We didnt finish it. For the first time in my life, I wish I rather had fast food chicken nuggets From mcdonald's
  • JJ
    Jay
    Sep 18, 2025
    1.0
    SEVERELY UNDERSTAFFED FOR BOGO DAYS. Nobody is handing out to go orders and we’ve been waiting for an hour and a half. This place should not be in operation!

Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Frankfort known for?

Buffalo Wild Wings in Frankfort is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 111 Jett Boulevard?

Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.