Buffalo Wild Wings

3.7
1116 reviews
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Business Details

111 Jett Boulevard, Frankfort, KY
40601, United States
(502) 695-0104
https://www.buffalowildwings.com/locations/us/ky/frankfort/111-jett-blvd/sports-bar-851/
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
111 Jett Boulevard, Frankfort, KY
40601, United States

Hours

Reviews

3.7
1,116 reviews
5 stars
436
4 stars
279
3 stars
155
2 stars
84
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for service, inattentive staff, and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including overcooked and burnt wings, as well as inconsistent portion sizes.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables and unpleasant odors in the restaurant.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to the quality of food and service.
  • TC
    Ty Cabarett
    5 days ago
    1.0
    Awful place to go to. Service did not acknowledge.Food took much longer than expected to be made. Food also had been too well done. Asked for extra wet was not extra wet. Order was taken wrong. Manager apparently did not know regional number. Overall if your looking for dissatisfaction at BWW it's definitely this store location. What a disappointment. 😤
  • SA
    Stephen Austin
    6 days ago
    1.0
    The waitress that was on duty was hardly present to check on us. Drinks sat empty. We came in and was seated before 2 other parties that came in 15-20 min after us and they had their orders before we even had ours. The food was cold by the time it reached the table. Wings were burnt, chicken was burnt. They tried to hide the burnt food by drowning the wings in sauce. Definitely will not go back to this location
  • JA
    Jimmy Adcock
    Dec 18, 2025
    1.0
    The traditional wings are terrible! They're too small, and dry. You'd think a place named Buffalo wild wings would have decent traditional wings. Not sure if all the Buffalo wild wings are the same, if so, they need to change their name to wild potato wedges. They have excellent potato wedges. Their traditional wings suck.
  • MP
    M P
    Dec 9, 2025
    1.0
    It stunk so bad, musty, moldy, basement smell. It activated my asthma, got up and left before ordering.
  • TT
    TheLoveMaster69
    Nov 28, 2025
    4.0
    I sit in the bar area. The bartenders are excellent in taking my order, checking on me and are happy to do their job. I'm glad to be a repeat customer.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food is Buffalo Wild Wings in Frankfort known for?

Buffalo Wild Wings in Frankfort is known for award-winning Buffalo, New York-style wings available in 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 111 Jett Boulevard?

Buffalo Wild Wings is open Monday through Thursday from 11:00 AM to 12:00 AM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.