Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
While many customers praised the chicken and biscuits, there were several complaints about food being overcooked, cold, or not meeting expectations.
Service Issues
Numerous reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, leading to a frustrating dining experience for some customers.
Cleanliness
Several customers noted that the restaurant was clean, but there were also reports of dirty restrooms and unclean dining areas.
Staff Friendliness
Many customers appreciated the friendly and polite staff, with specific mentions of excellent customer service from individual employees.
Wait Times
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant, which detracted from their overall experience.
PH
Paul Hall
5 days ago
5.0
The food was great
CT
Cathy Taylor
Nov 13, 2025
1.0
We waited for 30 minutes to get an 8 piece family meal and we were the only folks in the restaurant. It was 630 pm. Got to do better
EL
Erica Lopez
Oct 26, 2025
4.0
The chicken was hot, fresh and juicy! The fixings were great but the biscuits were my favorite fluffy and warm. The service was great also it was a nice overall experience
LW
Lisa Wagner
Oct 23, 2025
5.0
Canes and Zaxby's has some competition for sure.the staff were so very kind and polite,great atmosphere,very clean and affordable prices,and the food is just wonderful especially their biscuits .ty
DD
David Deemer
Sep 23, 2025
5.0
Gave 5 stars because normally thats what I'd say and give the branch but for the last week or so I think something is off with the food. Yesterday the Sausage egg and cheese sandwich was sour, the smell and taste was awful and made me nauseous.
What are the dining hours at Bojangles in Frankfort?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM daily, with the dining room closing at 9:00 PM each day.
Does Bojangles in Frankfort offer drive-through service? If so, what are the hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, except on Fridays and Saturdays when it is open until 11:00 PM. On Sundays, the drive-through starts at 6:00 AM.
Can I order Bojangles food online or via an app?
Yes, you can place orders through the Bojangles app available on iOS and Android, or via their website at https://www.bojangles.com/order/.
What type of food and specialties does Bojangles in Frankfort serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes, suitable for breakfast, lunch, and dinner.
Does Bojangles in Frankfort have seating and accessibility features?
Yes, the location has indoor seating, wheelchair accessible entrances and parking, and welcomes families. However, it does not have outdoor seating.
What payment options are accepted at Bojangles in Frankfort?
Bojangles accepts cash, MasterCard, Visa, and travelers checks as payment methods.
Are there any nearby fast food options to Bojangles in Frankfort?
Yes, nearby fast food restaurants include McDonald's, KFC, Hardee’s, Cook Out, and Long John Silver/A&W, offering a variety of dining choices close to Bojangles.
What nearby automotive services are available around Bojangles in Frankfort?
Nearby automotive services include Valvoline Instant Oil Change, Midas Frankfort, and Goodyear Auto Service for vehicle maintenance and repairs.
Can I visit local banks near Bojangles in Frankfort if I need financial services?
Yes, Peoples Bank and Fifth Third Bank are nearby locations where you can access banking and mortgage services.
Does Bojangles offer catering for family meals and events?
Yes, Bojangles provides catering services for family meals and other events, delivering a variety of their classic Southern dishes.