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Arby's

4.0
(451 reviews)
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Business Details

321 Versailles Rd, Frankfort, KY
40601, United States
(502) 695-3733
http://www.arbys.com/locations/us/ky/frankfort/321-versailles-rd/store-911
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
321 Versailles Rd, Frankfort, KY
40601, United States

Hours

Reviews

4.0
451 reviews
5 stars
212
4 stars
127
3 stars
62
2 stars
20
1 star
30

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising specific items while others reported cold or poorly prepared meals.

Service Issues

Inconsistent service experiences, with some customers noting friendly staff while others reported rude or disengaged employees.

Cleanliness

Concerns about the cleanliness and upkeep of the restaurant, with mentions of outdated facilities and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Value for Money

Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was overpriced for the quality received.
  • AA
    Asui
    Feb 19, 2026
    5.0
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  • JH
    John Hawkins
    Feb 10, 2026
    3.0
    Food was OK, staff wasn't engaged and seemed like they didn't really want to be there.
  • MH
    Marilyn Brophy Nichols (Hope)
    Jan 4, 2026
    5.0
    Food Was Good, The Strawberry Lemonade Is Probably The Best In Frankfort!
  • AF
    Alan Ira Fleischmann
    Dec 29, 2025
    5.0
    Excellent. Super clean and friendly.
  • JW
    Jasmine Whitehurst
    Dec 21, 2025
    2.0
    Maybe they are working on a skeleton crew today. However I had five orders go ahead of me filled and left. Even people from my party who ordered behind me received their food. Not a very good experience today.
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Certified March 01, 2026Yext Knowledge Graph
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