Arby's

4.2
657 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8 Hudson Hollow Rd, Frankfort, KY
40601, United States

Hours

Reviews

4.2
657 reviews
5 stars
341
4 stars
180
3 stars
79
2 stars
31
1 star
26

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of excellent service from individual employees.

Food Consistency

While many reviews highlighted hot and fresh food, there were several complaints about incorrect orders and food quality issues, particularly during evening shifts.

Cleanliness

The restaurant was generally noted as clean, although some reviews pointed out issues with the women's bathroom.

Speed of Service

Service speed received mixed feedback; while some customers experienced quick service, others reported slow drive-thru times and order inaccuracies.
  • T3
    Taylor Grayson 33
    1 day ago
    5.0
    Pretty good food. I like the crinkle fries over the curly! Andes mint shake is awesome Jan-April.
  • AA
    Angelia
    Dec 27, 2025
    5.0
    Keep going back for the cherry turnovers!
  • PT
    Phillip Thurman
    Nov 11, 2025
    5.0
    Fried Turkey sandwich was right on point.
  • MS
    MY subscriptiontv
    Sep 19, 2025
    1.0
    i genuinely don’t know what is going on with this arbys lately but this is like the 4th issue i’ve had in the past couple months … i have a video of my french dip completely stuck to the paper and not wanting to come off and when it did all the cheese was on the paper along with the onion strings i asked for mixed in it…. my italian was laid in garlic aioli smh very upsetting and i was at work so i couldn’t just leave.
  • EK
    Erin Kroger
    Sep 13, 2025
    5.0
    Great service, clean restaurant, food was hot and exactly as ordered.