Buffalo Wild Wings

3.9
1745 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3441 Valley Plaza Parkway, Fort Wright, KY
41017, United States

Hours

Reviews

3.9
1,745 reviews
5 stars
847
4 stars
400
3 stars
213
2 stars
99
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, inattentive staff, and rude interactions with management.

Food Quality

Many reviews highlighted issues with food quality, including cold, overcooked, and poorly sauced wings.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and bathrooms.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service.

Management Concerns

Customers expressed dissatisfaction with management's handling of complaints and overall restaurant operations.
  • AH
    alison horton
    3 days ago
    1.0
    Got carry out. Food was ice cold. Missing an order of tots. We don't live but 10 minutes from restaurant. Food would not be ice cold. Picked food up a little before the order pick up time.
  • EM
    Ervin Montgomery
    3 days ago
    3.0
    This is my spot while I'm at work especially when I have down time. This particular day. My waitress was okay. The food was okay as well nothing to complain about. Anyone that read post I'm 💯. My problem I have is another waitress come with guest behind asking why I'm sweating? Now I could've went off but I didn't. I choice to let to manager know about her behavior and that was totally unprofessional to ask a customer that is eating why are you sweating. Now when I got there it was warm. This waitress laugh like oh okay. I told the manager about this situation I honestly believe nothing got said to her because he look shock. I also said what if I had a medical condition that would offend another person. I said medical condition or not your staff don't have no business saying it in the first place. I also I will be giving a review about this..
  • MT
    Megan Tribble
    Dec 28, 2025
    5.0
    Chelsay was amazing! We were a big party on a busy day and she was great! The whole team did amazing
  • TW
    Tahisha Wilson
    Dec 27, 2025
    1.0
    I very rarely leave reviews I am a Manager at a Restaurant and I know how it is sometimes but this was by far the worst experience ever . We walked in got seated fairly quickly our server came over got our drinks and was sat a 6 top she totally ignored us and the party had their food before she even took our order she walked passed us several times as well as other servers and no one ever stoped. My husband ask what was the wing sauces and she told us but when hissing came out they were wrong so we asked someone walking passed oh we haven’t had that sauce in weeks so you don’t even tell us just give us a replacement of what you think we would like the gentleman that delivered our food was rude when I told him we ordered wedges he brings out fries and they then put them on my bill still no server then we see her she was sat another 6 top and we knew we were never going to get refills or boxes we waited 20 mins for a check mind you the place was not busy and absolutely no team work regardless if it’s your table or not their Buffalo Wild Wings guests and should be taken care of. Never was I asked if something was wrong with my food I took 1 bite and it sat there it was cold the bread was so hard the meat was dry and our fries were cold along with the wedges I will not be going back to this location with the amount of employees that were there we should have been taken care.
  • SF
    Sherri Fryman
    Dec 23, 2025
    3.0
    It would have gotten 5 across the board but the service was really bad she sat My boyfriend and he told her he was waiting on me and she's like well what do you want to drink what does she want to drink say he ordered drink she brought those didn't ask about appetizers nothing so when she finally came back she I said I want to get this appetizer and she just looked at me crazy I'm like well you never came back for me to ask so I ordered the advertiser and our dinner at the same time and my appetizer and my dinner came out my boyfriend's was about 15 minutes later we couldn't find her for anything we asked for to go boxes couldn't find her had to go get our own she never came back out we still tipped her very well but her service was horrible we couldn't find her she didn't ask about appetizers she was just a horrible server and then while we're sitting there there's somebody sleeping the floor around us why we're eating and then two girls over in the corner by the pop machine to set there the whole time just the whole time did nothing but sat there couldn't find our server she didn't deliver our food even the kitchen did so the food was amazing the service is horrible

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Fort Wright offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Fort Wright?

Buffalo Wild Wings is open from 11:00 AM to 11:00 PM on Mondays and Sundays, and from 11:00 AM to midnight Tuesday through Saturday.