Arby's

3.5
883 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3393 Madison Pike, Fort Wright, KY
41017, United States

Hours

Reviews

3.5
883 reviews
5 stars
328
4 stars
195
3 stars
137
2 stars
70
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for friendliness and helpfulness, while others are reported as rude or unprofessional.

Food Quality

Food quality is inconsistent, with reports of cold items, incorrect orders, and issues with freshness.

Speed of Service

Service speed varies significantly; some customers report quick service while others experience long wait times.

Cleanliness and Atmosphere

The restaurant's cleanliness and decor are criticized, with mentions of a need for renovation and a dirty environment.
  • LL
    Lexi Lambert
    Dec 2, 2025
    5.0
    Have you ever went through a drive-thru and been pressured to order quickly or the person in the window isn't nice so you can't enjoy your food after? That is not the case at fort wright Arby's when Lori is in the window. Lori doesn't pressure you to order quickly, she lets you take your time and when you get to the window she makes sure you have every thing you need to enjoy your meal with a smile on her face. Pretty sure she's been there a while. I know I've seen her before and I don't eat out often. Today I went for my birthday freebie and some lunch and she even told me happy birthday 3x which I thought was super sweet! Had to come write a good review for an awesome experience. Thank you Lori & Ft Wright Arby's!
  • KR
    Kandi Reynolds
    Nov 22, 2025
    5.0
    Always fast and accurate
  • BM
    Britton Murphy
    Oct 19, 2025
    5.0
    Have recently been coming here more often, and most of the employees have been so nice and hardworking!
  • RS
    Robby Siemer
    Oct 16, 2025
    2.0
    Tried Arby’s new “Steak Bites,” and honestly, they’re not what I expected. They’re being marketed as steak, but they’re really just cubes of roast beef — definitely not the tender, juicy steak pieces I was hoping for. The flavor isn’t bad, but the texture and overall experience are a letdown. If you’re expecting real steak, you’ll probably be disappointed.
  • RC
    Risma Cordell
    Oct 6, 2025
    5.0
    Good food, good price, clean dining area.