What are Graeter's Ice Cream's store hours throughout the week?

Open hours vary: Monday 11 AM-10 PM; Tuesday to Thursday 7 AM-10 PM; Friday and Saturday 7 AM-11 PM; Sunday 9 AM-10 PM.

Does Graeter's Ice Cream offer delivery and pickup services?

Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery.

What payment methods are accepted at Graeter's Ice Cream?

Payments accepted include American Express, Cash, Discover, Mastercard, and Visa.

Is Graeter's Ice Cream accessible for wheelchair users?

Yes, they have wheelchair accessible entrances and parking.

Can I order Graeter's Ice Cream products online or through an app?

Yes, orders can be placed via their website or through their iOS and Android apps.

Which nearby places can I visit before or after enjoying ice cream at Graeter's?

You can visit Zoe Grace Salon & Med Spa for relaxation or Joey & June Boutique for shopping nearby.

Are there any fitness or recreational facilities near Graeter's Ice Cream?

Yes, Alloy Personal Training Fort Mitchell is nearby for fitness training.

What other dining options are available near Graeter's Ice Cream?

BRU Burger Bar, an American restaurant specializing in burgers, is located nearby.

Graeter's Ice Cream

4.6

651 reviews

Get Directions Call Website

Business Details

301 Buttermilk Pike, Fort Mitchell, KY

41017, United States

(859) 341-3005

https://www.graeters.com/retail-stores/northern-kentucky/fortmitchell

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About

Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream

Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Requires appointmentNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupNot available
Drive-throughAvailable
Wheelchair accessible entranceAvailable

Location

Graeter's Ice Cream

301 Buttermilk Pike, Fort Mitchell, KY

41017, United States

Get Directions

Hours

Monday11:00 AM - 10:00 PM

Tuesday7:00 AM - 10:00 PM

Wednesday7:00 AM - 10:00 PM

Thursday7:00 AM - 10:00 PM

Friday7:00 AM - 11:00 PM

Saturday7:00 AM - 11:00 PM

Sunday9:00 AM - 10:00 PM

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Reviews

4.6

651 reviews

5 stars

491

4 stars

3 stars

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of positive and negative experiences with staff, including instances of friendly service and efficiency, but also reports of poor treatment and rudeness from some employees.

Ice Cream Quality

While many customers praise the ice cream as the best in the area, there are complaints about inconsistency in quality, including freezer burn and smaller portion sizes.

Atmosphere

The store atmosphere is generally described as friendly and welcoming, though some customers reported feeling rushed or unwelcome during their visits.

Pricing

Several reviews mention that the prices are high, with some customers feeling that the value does not match the quality or quantity of the ice cream.

WS
WILLIAM SHRUM
Dec 9, 2025
1.0
I have debated leaving this review, but decided the abuse received by an employee could not be overlooked. I was at the Buttermilk store on the Tuesday before Thanksgiving. A member of a your leadership team was constantly berating one of your younger staff. When I asked, I was told this was your district manager Karen. Let that sink in, a district manager is belittling and disrespecting a staff member, with the added benefit of doing it in front of customers. Karen openly told the young lady that "No one wants you here anyway." I'll take my business else where Graeters.
MR
Megan Rau
Dec 5, 2025
1.0
I usually love this location, but I was in the store on the Tuesday before Thanksgiving, and witnessed what I now know to be the district manager named Karen (ironically) berate a store employee and tell her that "no one wants you here anyway." Do better, Graeters.
RJ
Rob Johnson
Nov 26, 2025
5.0
Love the doughnuts and the Thanksgiving pies looked delicious. It’s our favorite ice cream (we travel from out of town for it) but too cold for that.
FC
Frank Coleman
Oct 30, 2025
5.0
This morning, the Ft. Mitchell store was so awesome. I had to get six pints back to Evansville for our hard working teachers from Evansville Lutheran School. Thanks so much!
JJ
Jake
Oct 27, 2025
5.0
WOW! This is hands down, the best icecream ive ever had! Was there a wait to get it, absolutely! But it went fast and id do it 100 times over again. They're service was very fast and the icecream was the best ive had.