Brand Certified
Five Guys
4.4(1139 reviews)
Certified by Five Guys • Apr 26, 2026
Business Details
7668 Mall Rd., Florence, KY
41042, United States
Certified by Five Guys • Apr 26, 2026
(859) 525-8444
Certified by Five Guys • Apr 26, 2026
https://restaurants.fiveguys.com/7668-mall-rd
Certified by Five Guys • Apr 26, 2026
About
Certified by Five Guys • Apr 26, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 7668 Mall Rd. in Florence is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Apr 26, 2026
Hours
Certified by Five Guys • Apr 26, 2026
Monday11:00 AM - 10:00 PM
Tuesday11:00 AM - 10:00 PM
Wednesday11:00 AM - 10:00 PM
Thursday11:00 AM - 10:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday11:00 AM - 10:00 PM
Reviews
4.4
1,139 reviews
5 stars
727
4 stars
234
3 stars
91
2 stars
31
1 star
56
- CLCarlos Llorens5 days ago5.0Excelente, las mejores hamburguesas y papitas fritas
- DDDrew DawsonApr 18, 20261.0Ordered Door Dash. They placed cheese on my hamburger, I'm allergic and can't just remove bc it's melted all over. Placed a second order and even called to make sure they didn't put cheese on it this time. They said of course it will be right this time. Arrived with cheese again! Called back, they acknowledged I ordered correctly and they messed up but they did not offer me anything for the inconvenience. I own 3 retail stores and have owned 2 donut shops. I would have offered to mail out a gift card- I've done this several times when we screw up. I asked and he said that's not what they do. When you screw up blatantly, you should work hard not to lose a customer and have bad feedback and reviews.
- RERob EdwardsApr 11, 20263.0Service was nice and enjoyed my experience in the restaurant. Was just disappointed there was so much seasoning I couldn't eat then cajun fries. I'm into spicy stuff it was just like they dumped the bottle and was too much.
- CSChristian SchattschneiderMar 28, 20261.0Paid 16.67 for 2 little cheeseburgers (which is crazy, so they should be flavored for that price) just for them to NOT be seasoned and taste like garbage. I also did the online order 10 mins before arriving at resturant and still had to wait another 5 minutes... all for a nasty $16 dollar meal. Five guys has been going downhill for a while.
- MPmelissa priceMar 12, 20261.0You order on doordash says 30 minutes and it takes a freaking hour to an hour and a half
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 7668 Mall Rd. accept reservations?
No, Five Guys at 7668 Mall Rd. does not accept reservations.
What are the operating hours for Five Guys at 7668 Mall Rd., Florence?
Five Guys is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers in-store pickup and delivery services through their online ordering platform.
Can I customize my burger or milkshake at Five Guys?
Absolutely! Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
Is there a way to order Five Guys from a mobile app?
Yes, you can order from Five Guys using their mobile app available on both Apple App Store and Google Play Store.
What types of payment options are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free or vegetarian options available at Five Guys?
While buns and some condiments contain gluten, many sandwiches are available without buns using wraps or bowls. The veggie sandwich is a mix of vegetables and condiments, not a veggie patty.
What nearby places can I visit before or after dining at Five Guys?
Nearby places include Shoe Carnival for footwear shopping, Halloween City for costumes, and Honey Baked Ham for delicatessen goods, making it convenient for a full outing centered around Mall Rd.
Are there nearby health and dental services around Five Guys?
Yes, dental offices such as Sarah Carver, Motto Clear Aligners, and Aspen Dental - Florence are conveniently located nearby for appointments before or after your meal.
What nearby amenities assist with locating Five Guys?
Nearby retail stores like Fred Meyer, U.S. Bank, and various shoe stores like Champs Sports and Finish Line can help orient you as you find Five Guys on Mall Rd.
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