Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,624 reviews
5 stars
726
4 stars
397
3 stars
262
2 stars
89
1 star
150
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.
Food Quality
While many enjoyed the food, there were consistent complaints about incorrect orders, cold food, and items being out of stock.
Cleanliness
Some customers noted cleanliness issues, particularly in dining areas and bathrooms.
Speed of Service
The speed of service received mixed reviews, with some praising quick drive-thru experiences while others reported long wait times.
- DMDawn MilesDec 15, 20253.0We love going to Wendy’s and love the value of their biggie bag. Unfortunately we tried to go tonight and were surprised that they had their doors locked. No note or explanation on the door. But we saw employees in the restaurant and all the lights were on????
- BHBud HarrisNov 25, 20255.0Drive thru was quick and accurate for once
- TKThomas KeaneyNov 8, 20251.0They didn't give me a receipt, so I can't fill out their questionnaire for service at this location to link it to my account. I have breakfast as Wendy's fairly often. I stopped at this location after early morning shopping with my daughter. The woman taking our order in the drive-through was rude. I should have driven off right there, but I gave them the benefit of the doubt. My mistake. I ordered the Maple Bacon Chicken Croissant Combo. II've had it at other locations and it's usually really good, especially when they keep in mind that the customer is paying $13 for a breakfast combo. I thought I'd treat myself. What I received was a dried out chicken patty with two tiny pieces of bacon and no honey butter. A side of cold potato wedges to go with it. I paid $14 for that, and no receipt to get points or to provide feedback. That's the last time they get any of my money. Wendy's, get your house in order. Someone from the regional corporate should check on this location. As you can tell, I'm livid.
- CSChad SouthOct 29, 20254.0Food was great but they were out the tenders. If you are going to market a new product you need to be ready for the demand. Love Wendy's overall
- SFSherri FrymanOct 21, 20255.0One of the few places they say hello when you enter the food is usually decent if you go at the right time and can get it fresh
Frequently Asked Questions About Wendy's
Is Turfway #240 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 7434 Turfway Rd, Florence, KY?
Wendy's at this location is open daily from 6:00 AM to 1:00 AM, including the drive-thru.
Does this Wendy's offer breakfast options?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment methods are accepted at Wendy's on Turfway Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com with your address to check delivery options near you.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via their Contact page or call (859) 283-5171 directly for this location. There is also a customer satisfaction survey online.
Are Wendy’s gift cards available at the Florence, KY location?
Yes, gift cards can be purchased in this restaurant, through various retailers, or online via the Wendy's gift card portal.
What nearby hotels are close to Wendy's at 7434 Turfway Rd?
Nearby hotels include Red Roof Inn, Comfort Inn Airport Turfway Road, and SpringHill Suites by Marriott Cincinnati Airport South, making it convenient for travelers to grab a meal.
What shopping centers can I visit near this Wendy’s location?
Florence Mall Shopping Center is nearby, offering shopping and dining experiences, so you can enjoy both a meal and some retail activities around Wendy's.
Are there other dining options near Wendy’s on Turfway Rd?
Yes, several nearby restaurants include O'Charley's Restaurant and Bar, Ford's Garage, and Skyline Chili, providing a variety of dining choices in the area.
Can I use Wendy’s app for ordering at the Florence location?
Yes, you can order conveniently using the Wendy's mobile app or via their website, which supports online ordering and delivery if available at your address.