Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,617 reviews
5 stars
722
4 stars
397
3 stars
260
2 stars
89
1 star
149
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly and efficient staff while others report rudeness and poor handling of orders.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty meals, while others receive cold or incorrect orders.
Cleanliness
Cleanliness is a concern, with reports of unsanitary conditions in the kitchen and dining areas.
Order Accuracy
Many customers express frustration with incorrect orders and missing items, indicating a recurring issue with order accuracy.
Manager Performance
Managerial behavior is mixed; some managers are praised for their kindness and problem-solving, while others are criticized for rudeness and poor customer service.
- TKThomas KeaneyNov 8, 20251.0They didn't give me a receipt, so I can't fill out their questionnaire for service at this location to link it to my account. I have breakfast as Wendy's fairly often. I stopped at this location after early morning shopping with my daughter. The woman taking our order in the drive-through was rude. I should have driven off right there, but I gave them the benefit of the doubt. My mistake. I ordered the Maple Bacon Chicken Croissant Combo. II've had it at other locations and it's usually really good, especially when they keep in mind that the customer is paying $13 for a breakfast combo. I thought I'd treat myself. What I received was a dried out chicken patty with two tiny pieces of bacon and no honey butter. A side of cold potato wedges to go with it. I paid $14 for that, and no receipt to get points or to provide feedback. That's the last time they get any of my money. Wendy's, get your house in order. Someone from the regional corporate should check on this location. As you can tell, I'm livid.
- CSChad SouthOct 29, 20254.0Food was great but they were out the tenders. If you are going to market a new product you need to be ready for the demand. Love Wendy's overall
- MSMelissa ShepherdOct 27, 20253.0Rude Supervisor
- SFSherri FrymanOct 21, 20255.0One of the few places they say hello when you enter the food is usually decent if you go at the right time and can get it fresh
- RGRylee GrubbsOct 13, 20253.0Food is great but messes up my oder regularly and isn't very clean and service is not great. Wouldn't really recommend!
Frequently Asked Questions About Wendy's
Is Turfway #240 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 283-5171.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Turfway #240 Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 7434 Turfway Rd, Florence, KY?
Wendy's at this location is open daily from 6:00 AM to 1:00 AM, including the drive-thru.
Does this Wendy's offer breakfast options?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment methods are accepted at Wendy's on Turfway Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com with your address to check delivery options near you.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via their Contact page or call (859) 283-5171 directly for this location. There is also a customer satisfaction survey online.
Are Wendy’s gift cards available at the Florence, KY location?
Yes, gift cards can be purchased in this restaurant, through various retailers, or online via the Wendy's gift card portal.
What nearby hotels are close to Wendy's at 7434 Turfway Rd?
Nearby hotels include Red Roof Inn, Comfort Inn Airport Turfway Road, and SpringHill Suites by Marriott Cincinnati Airport South, making it convenient for travelers to grab a meal.
What shopping centers can I visit near this Wendy’s location?
Florence Mall Shopping Center is nearby, offering shopping and dining experiences, so you can enjoy both a meal and some retail activities around Wendy's.
Are there other dining options near Wendy’s on Turfway Rd?
Yes, several nearby restaurants include O'Charley's Restaurant and Bar, Ford's Garage, and Skyline Chili, providing a variety of dining choices in the area.
Can I use Wendy’s app for ordering at the Florence location?
Yes, you can order conveniently using the Wendy's mobile app or via their website, which supports online ordering and delivery if available at your address.