Brand Certified
Wendy's
3.9(1635 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
7434 Turfway Rd, Florence, KY
41042, United States
Certified by Wendy's • Mar 01, 2026
(859) 283-5171
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/florence/7434-turfway-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Florence, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Florence, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
1,635 reviews
5 stars
730
4 stars
397
3 stars
263
2 stars
91
1 star
154
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Feedback highlighted a mix of friendly and rude service, with several customers noting unprofessional behavior from staff.
Food Quality
While some customers praised the food, others complained about cold meals, poorly prepared items, and inconsistent quality.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Speed of Service
Customers experienced varied wait times, with some noting quick service while others reported long delays.
- AGApril Garrison3 days ago2.0I give him only two stars because it was clean and the service was excellent The chicken wrap was disgusting I could barely chew it. It was so tough and old tasting. French fries were also disgusting and overcooked and burnt The only good thing out of the entire meal was the fountain Coke I got Work on serving fresher food
- CBCarly Barr5 days ago1.0Pulled up lights on menu board barely working l order my fries barely hot my chicken nuggets for my dog was hot but hard like they were cooked then recooked no lights on building people at window were unfriendly didn't ask about ketchup or anything. Wendy's has went down hill completely.
- DLDevin LillisFeb 19, 20263.0Got my food in the drive thru, I ordered a 10 piece spicy nugget meal, 2 chicken wraps and fries. After getting home I realize I didn't get the nuggets, but I got the sauce I wanted with the nuggets. It's just disappointing because the nuggets were for my significant other and I paid for something I didn't get
- CPcasey pattersonFeb 10, 20261.0My son got food poisoning from here on February 7th, 2026. Please do not eat here. This Wendy's used to be great but it's horrible now. He ate the son of baconator for reference. Again, don't wish food poisoning on anyone... do not go here.😭
- DDdapfnJan 28, 20261.0horrible, whoever was the manager working at 12pm today 1/28/26 needs to be fired. went drive thru and ordered and got my order wrong. told her it was wrong and she rolls her eyes, and whoever else was on fry station or grill needs to be putting timers on your station. serving dried meat and cold fries. Even the customers inside were complaining about getting served dried hard meat. Have LouAnn and Stan run this joint, I kid you not this place will be running way better than what it was today.
Frequently Asked Questions About Wendy's
Is Turfway #240 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 7434 Turfway Rd, Florence, KY?
Wendy's at this location is open daily from 6:00 AM to 1:00 AM, including the drive-thru.
Does this Wendy's offer breakfast options?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
What payment methods are accepted at Wendy's on Turfway Rd?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Is delivery available from this Wendy's location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com with your address to check delivery options near you.
How can I provide feedback or contact this Wendy’s location?
You can contact the Customer Care team via their Contact page or call (859) 283-5171 directly for this location. There is also a customer satisfaction survey online.
Are Wendy’s gift cards available at the Florence, KY location?
Yes, gift cards can be purchased in this restaurant, through various retailers, or online via the Wendy's gift card portal.
What nearby hotels are close to Wendy's at 7434 Turfway Rd?
Nearby hotels include Red Roof Inn, Comfort Inn Airport Turfway Road, and SpringHill Suites by Marriott Cincinnati Airport South, making it convenient for travelers to grab a meal.
What shopping centers can I visit near this Wendy’s location?
Florence Mall Shopping Center is nearby, offering shopping and dining experiences, so you can enjoy both a meal and some retail activities around Wendy's.
Are there other dining options near Wendy’s on Turfway Rd?
Yes, several nearby restaurants include O'Charley's Restaurant and Bar, Ford's Garage, and Skyline Chili, providing a variety of dining choices in the area.
Can I use Wendy’s app for ordering at the Florence location?
Yes, you can order conveniently using the Wendy's mobile app or via their website, which supports online ordering and delivery if available at your address.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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