Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
675 reviews
5 stars
318
4 stars
146
3 stars
92
2 stars
44
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Order Accuracy
There were numerous complaints about incorrect orders and missing items, indicating a significant issue with order accuracy.
Food Quality
While some reviews noted that the food was fresh and hot, others reported issues with cold fries and inconsistent food quality.
Speed of Service
Customers experienced a mix of fast service and long wait times, with some expressing frustration over slow service during busy periods.
Cleanliness
The restaurant was generally reported as clean, but there were instances of dirty dining areas and unsanitary conditions.
- SWSpencer WebbJan 4, 20265.0I've never had one problem with this Wendy's, the staff has always been nothing but friendly at all times. It really was a five star experience. The reason im writing this review is because of a worker who made my day with his service. The man was nothing but smiles and he was super helpful to every customer. He was also super quick with his work and making sure everyone dining was taken care of. His name tag said Juan and i hope he get the recognition he deserves. Thanks Wendy's!
- BSBrayden StraitJan 4, 20265.0The Employees Were Top Tier Nice!!! It Was 11:59 In The Morning So The Fact That Their This Nice Is No Joke!!! Everyone MUST visit This Place!
- JFJessica FletcherDec 31, 20255.0We eat at this Wendy's at least once a week - the service is always great and the food comes out good. We tend to get a to-go order on weeknights around 6 - 7 PM. The manager there is wonderful! I'm not sure of her name, but she is great. She keeps the ship running well - everyone is working hard and contributing/good teamwork. She is polite and quick and we have never received an incorrect order from her.
- MWMike WallsDec 17, 20255.0The service is always great and everyone is always friendly and very kind and respectful. EJ in the drive thru was super nice, polite and had a terrific attitude! Best staff in NKY at any fast food restaurant.
- JSJoshua ShieldsOct 2, 20255.0Best service, warm food, awesome job guys
Frequently Asked Questions About Wendy's
Is Union Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Florence, KY?
The Wendy's location at 8830 Us 42, Florence, KY has drive-thru hours from 6:30 AM to midnight every day of the week.
Can I order food online from this Wendy's location?
Yes, you can order food online through the Wendy's app or visit https://order.wendys.com and select the Florence, KY location for delivery, takeout, or drive-thru.
Does this Wendy's serve breakfast?
Yes, Wendy's in Florence, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's in Florence, KY?
You can provide feedback via Wendy's Customer Care through live chat or phone at 888-624-8140, or call the restaurant directly at (859) 384-8474. Online feedback can also be submitted via Wendy's Customer Satisfaction Survey website.
Is Wendy's in Florence, KY currently hiring?
To check if this Wendy's location is hiring, visit the Careers page at wendys-careers.com and search for jobs in Florence, KY. Job availability updates regularly.
What nearby places can I visit along with Wendy's at 8830 Us 42?
Nearby places include Kroger grocery store for your shopping needs, Starbucks for coffee, and Scheben Branch Library if you want to explore local resources before or after your meal at Wendy's.
Is there a pharmacy close to Wendy's Florence, KY?
Yes, Walgreens, a pharmacy and convenience store, is located near Wendy's at 8830 Us 42 in Florence, KY, making it convenient for quick errands.
Are there other dining options near this Wendy's location?
Nearby dining options include Donatos Pizza for pizza lovers, Torres Mexican Steakhouse for Mexican cuisine, and Graeter's Ice Cream for dessert after your meal.
What meals are served at Wendy's in Florence, KY?
Wendy's in Florence, KY serves breakfast, lunch, and dinner to accommodate your dining preferences throughout the day.