Brand Certified
Wendy's
3.9(670 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
8830 Us 42, Florence, KY
41042, United States
Certified by Wendy's • Mar 01, 2026
(859) 384-8474
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ky/florence/8830-us-42
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Florence, KY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Florence, KY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.9
670 reviews
5 stars
314
4 stars
144
3 stars
91
2 stars
44
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some praise friendly and efficient staff, others report rude interactions and order inaccuracies.
Food Freshness
Food quality is inconsistent; some customers receive hot and fresh meals, while others complain about cold or stale items.
Order Accuracy
Numerous reviews highlight frequent issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant varies; some customers note a clean environment, while others report dirty dining areas and unsanitary conditions.
Speed of Service
Service speed is a common complaint, with many customers experiencing long wait times, especially during busy hours.
- TSTanner StarrettFeb 5, 20261.0Breakfast ends at 10:30 got there at 10:28 person in front of us ordered breakfast. When we pulled up to order 10:29 they said no longer serving breakfast.
- TJToshiba JohnsonJan 18, 20261.0My husband ran to this location to grab me my favorite #1 combo for dinner after my double shift. Only to bring home to me the OLDEST, COLDEST FRIES & BURGER!!! Not to mention he saw a worker SMOKING A CIGARETTE INSIDE THE RESTAURANT!!!!!!!! I AM BEYOND PISSED!!! WE WILL NEVER RETURN TO THIS LOCATION!!!!!!
- SWSpencer WebbJan 4, 20265.0I've never had one problem with this Wendy's, the staff has always been nothing but friendly at all times. It really was a five star experience. The reason im writing this review is because of a worker who made my day with his service. The man was nothing but smiles and he was super helpful to every customer. He was also super quick with his work and making sure everyone dining was taken care of. His name tag said Juan and i hope he get the recognition he deserves. Thanks Wendy's!
- BSBrayden StraitJan 4, 20265.0The Employees Were Top Tier Nice!!! It Was 11:59 In The Morning So The Fact That Their This Nice Is No Joke!!! Everyone MUST visit This Place!
- JFJessica FletcherDec 31, 20255.0We eat at this Wendy's at least once a week - the service is always great and the food comes out good. We tend to get a to-go order on weeknights around 6 - 7 PM. The manager there is wonderful! I'm not sure of her name, but she is great. She keeps the ship running well - everyone is working hard and contributing/good teamwork. She is polite and quick and we have never received an incorrect order from her.
Frequently Asked Questions About Wendy's
Is Union Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Florence, KY?
The Wendy's location at 8830 Us 42, Florence, KY has drive-thru hours from 6:30 AM to midnight every day of the week.
Can I order food online from this Wendy's location?
Yes, you can order food online through the Wendy's app or visit https://order.wendys.com and select the Florence, KY location for delivery, takeout, or drive-thru.
Does this Wendy's serve breakfast?
Yes, Wendy's in Florence, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's in Florence, KY?
You can provide feedback via Wendy's Customer Care through live chat or phone at 888-624-8140, or call the restaurant directly at (859) 384-8474. Online feedback can also be submitted via Wendy's Customer Satisfaction Survey website.
Is Wendy's in Florence, KY currently hiring?
To check if this Wendy's location is hiring, visit the Careers page at wendys-careers.com and search for jobs in Florence, KY. Job availability updates regularly.
What nearby places can I visit along with Wendy's at 8830 Us 42?
Nearby places include Kroger grocery store for your shopping needs, Starbucks for coffee, and Scheben Branch Library if you want to explore local resources before or after your meal at Wendy's.
Is there a pharmacy close to Wendy's Florence, KY?
Yes, Walgreens, a pharmacy and convenience store, is located near Wendy's at 8830 Us 42 in Florence, KY, making it convenient for quick errands.
Are there other dining options near this Wendy's location?
Nearby dining options include Donatos Pizza for pizza lovers, Torres Mexican Steakhouse for Mexican cuisine, and Graeter's Ice Cream for dessert after your meal.
What meals are served at Wendy's in Florence, KY?
Wendy's in Florence, KY serves breakfast, lunch, and dinner to accommodate your dining preferences throughout the day.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website