Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer service experiences vary widely, with some praising friendly and helpful staff, while others report rudeness and mistakes in orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or wrong food being served.
Food Freshness
Food quality is generally good, with many customers noting that items are often fresh and hot, although there are complaints about cold fries and food being stale.
Speed of Service
Service speed is inconsistent; some customers report quick service while others experience long wait times, especially during busy hours.
Cleanliness
The restaurant is often described as clean, but there are reports of dirty dining areas and unsanitary conditions at times.
JS
Joshua Shields
Oct 2, 2025
5.0
Best service, warm food, awesome job guys
RH
Ryan Hogle
Oct 1, 2025
1.0
So slow I gave up and left.
CC
Chad Colyer
Sep 22, 2025
5.0
Stopped in with my wife because we didn't want to cook being how late it was. They treated us good and the food was fast and good.
RK
Robert Koors
Sep 13, 2025
4.0
Asked for plain hamburgers and they gave me cheeseburgers.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Florence, KY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Florence, KY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (859) 384-8474.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Union Wendy’s serve breakfast?
Yes, this Wendy’s location in Florence, KY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Florence, KY?
The Wendy's location at 8830 Us 42, Florence, KY has drive-thru hours from 6:30 AM to midnight every day of the week.
Can I order food online from this Wendy's location?
Yes, you can order food online through the Wendy's app or visit https://order.wendys.com and select the Florence, KY location for delivery, takeout, or drive-thru.
Does this Wendy's serve breakfast?
Yes, Wendy's in Florence, KY serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does this Wendy's accept?
This Wendy's location accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's in Florence, KY?
You can provide feedback via Wendy's Customer Care through live chat or phone at 888-624-8140, or call the restaurant directly at (859) 384-8474. Online feedback can also be submitted via Wendy's Customer Satisfaction Survey website.
Is Wendy's in Florence, KY currently hiring?
To check if this Wendy's location is hiring, visit the Careers page at wendys-careers.com and search for jobs in Florence, KY. Job availability updates regularly.
What nearby places can I visit along with Wendy's at 8830 Us 42?
Nearby places include Kroger grocery store for your shopping needs, Starbucks for coffee, and Scheben Branch Library if you want to explore local resources before or after your meal at Wendy's.
Is there a pharmacy close to Wendy's Florence, KY?
Yes, Walgreens, a pharmacy and convenience store, is located near Wendy's at 8830 Us 42 in Florence, KY, making it convenient for quick errands.
Are there other dining options near this Wendy's location?
Nearby dining options include Donatos Pizza for pizza lovers, Torres Mexican Steakhouse for Mexican cuisine, and Graeter's Ice Cream for dessert after your meal.
What meals are served at Wendy's in Florence, KY?
Wendy's in Florence, KY serves breakfast, lunch, and dinner to accommodate your dining preferences throughout the day.