Taco Bell

3.4
1082 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8526 US Highway 42 in Florence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8526 US Highway 42, Florence, KY
41042, United States

Hours

Reviews

3.4
1,082 reviews
5 stars
381
4 stars
222
3 stars
171
2 stars
59
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported incorrect orders and missing items, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned subpar food quality, including cold items, insufficient filling, and stale ingredients.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and floors.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their kindness and good service.
  • SS
    Shawn Smith
    Nov 11, 2025
    1.0
    It's the first time I've received a crunch wrap and had to give it to the dogs because it was completely inedible. I couldn't even pin point exactly what it was but I will no long order from this location.
  • AF
    A Disibio (firesoul453)
    Nov 6, 2025
    5.0
    Packed by quick. Drive through and parking was almost full but still got my order quickly and it was correct, not a given these days.
  • SS
    Segrist
    Nov 5, 2025
    1.0
    Very unfortunate experience. Waited for my food for 20 minutes while three employees stood outside and played with one of their dogs. When they were done, they put the dog back in the car unattended alone. Even placed an online order so I wouldn’t have to wait, but still ended up waiting for close to a half hour. I already don’t expect much from Taco Bell but this was another level. Very disappointing.
  • TS
    Tara S
    Oct 31, 2025
    1.0
    We waited 54 minutes for 3 tacos... other people in the lobby had been waiting just as long. The employees were only serving the drive through and neglecting the mobile orders. I was able to place a mobile order at McDonald's across the street, walk over get food and walk back to taco bell and they still didn't have my daughter's order ready. We requested a refund but were told they were unable to do so. They eventually had our order ready after 54 minutes and the tacos were soggy and barely had any meat or cheese, there was more sour cream on the side of the shell than there was inside the taco. This location needs a complete overhaul with management and employees.
  • SF
    Sherri Fryman
    Oct 21, 2025
    1.0
    This place is a joke the employees are a joke if you want to be ignored get the wrong order after you wait 20 or 30 minutes for it and then when you tell this isn't my order they insist your wrong I literally will not ever go there again for food I also pick up for door dash which is a joke there as well I listened to the 2 back line boys and the drive thru girl have a15 min inappropriate conversation while they are looking at me standing there waiting for the order that had been done since before I walked in and then I guess they figured I would just leave that place should be robotically ran the employees are useless

Frequently Asked Questions About Taco Bell

What are the opening hours for Taco Bell at 8526 US Highway 42, Florence, KY?

Taco Bell at 8526 US Highway 42 is open daily from 8:00 AM to 3:00 AM, including drive-through service.

Does this Taco Bell location offer drive-through service?

Yes, this Taco Bell location offers drive-through service daily from 8:00 AM to 3:00 AM.