Taco Bell

3.2
1276 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 410 Mt Zion Road in Florence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
410 Mt Zion Road, Florence, KY
41042, United States

Hours

Reviews

3.2
1,276 reviews
5 stars
388
4 stars
253
3 stars
201
2 stars
111
1 star
323

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for mobile orders, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, with several customers receiving items they did not order.

Food Quality

Numerous complaints were made about the quality of food, including items being poorly prepared, cold, or lacking ingredients.

Staff Attitude

Several customers noted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and bathrooms reported by multiple customers.
  • AL
    Ava Loschiavo
    Jan 1, 2026
    1.0
    Wait so long always and they have no customer service. Waited for so long, and no one was even taking any orders at all. All the workers were complaining about having customers and would not even talk to anyone or come to the counter. I have come here multiple times and it has been like this every time. Get new workers and management PLEASE
  • AN
    AJ Norton
    Jan 1, 2026
    5.0
    The baja blast doesn't have the green that it's supposed to have. The midinight is the same mountatin dew dant that I used to buy at the butcher shop back in the days of my youth when the jolly man would deliver crunch wrap supremes on his cart every afternoon.
  • CM
    Chris Manning
    Dec 21, 2025
    1.0
    Definitely not "Fast Food" lol. This particular location never gets you out of the drive thru fast. Today I put in an online order through the app and waited 23 minutes in the parking lot after arriving 11 minutes after putting in the order. It wasn't just me either, they had the guy behind me waiting right next to me. I didn't even order a huge order or anything, just 4 items. They did apologizefor the wait at least, I appreciated that. All in all, it's quicker to driver longer to another location, and I will be doing that in the future
  • TT
    ToodleMoo
    Dec 18, 2025
    1.0
    They removed the Build Your Own Luxe Cravings Box greedy goblins
  • MH
    Mike Hutchinson
    Dec 1, 2025
    3.0
    This location is hit and miss.. today like a few times in the past they forgot part of my order.. a crucial element. Last time I didnt bother complaining.. just kept it pushing, as I work in fast food and get that things happen.. this time I tried calling.. no answer after my 5th attempt I took to leaving this review.. it cost nothing to take a little pride in what you do.. even if the job isnt glamorous.. On top of them forgetting things and not answering the phone.. the lady in drive thru seemed like it was the last place she wanted to be. Hopefully when I speak to one of people who actually care about their job they will make it right. I eat here often due to my wife's pregnancy cravings.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Mt Zion Road in Florence, KY?

The drive-through at Taco Bell on Mt Zion Road is open daily from 8:00 AM to 3:00 AM.

Where is Taco Bell located in Florence, KY?

Taco Bell is located at 410 Mt Zion Road, Florence, KY 41042.