Taco Bell

3.2
1266 reviews
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Business Details

410 Mt Zion Road, Florence, KY
41042, United States
(859) 869-6852
https://locations.tacobell.com/ky/florence/410-mt-zion-road.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 410 Mt Zion Road in Florence. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
410 Mt Zion Road, Florence, KY
41042, United States

Hours

Reviews

3.2
1,266 reviews
5 stars
385
4 stars
253
3 stars
199
2 stars
111
1 star
318

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including missing ingredients, cold food, and unsatisfactory portion sizes.

Service Issues

Numerous reviews highlighted long wait times, incorrect orders, and rude staff interactions, leading to a negative customer experience.

Cleanliness

Several customers noted that the dining area and bathrooms were not well-maintained, contributing to an overall unpleasant atmosphere.

Management Problems

Feedback indicated issues with management, including poor staff training and inadequate handling of customer complaints.

Inconsistent Experience

While some customers had positive experiences with food and service, these were overshadowed by frequent complaints about the overall reliability of the location.
  • JD
    Jim Doolin
    4 days ago
    5.0
    Stopped at this location for the first time Thursday afternoon! No wait ,pleasant greeting ! Order was correct and food hot and delicious! This Taco Bell was a very good experience in so many ways ! We will return and you will not be disappointed providing you are fair and reasonable in your requests and actions !
  • GB
    Greta Burgdorf
    Nov 11, 2025
    5.0
    Got my food quick (i ordered it on the app for drive through pickup) and all the items were accurate. Can’t ask for much else from taco bell! food was good.
  • C_
    CBS TURKEY -_-
    Nov 7, 2025
    2.0
    If you could give no stars I would. I will never return to this location. 1st off getting into and out of this location is a joke. An absolute joke. Way to go city planning. The order taker was rude. Ask me to pull into any parking spot. No name, number or care in the world of the car I drove. Then an employee proceeded to try and auction off my food 3 different times to 3 of the 6 other cars in the lot waiting for drive thru food before coming to my vehicle and low and behold it was wrong. Never will I return to this location.
  • DD
    Danielle Daugherty
    Oct 30, 2025
    1.0
    Food was horrible. There was no meat on the tacos so it was more like a taco with lettuce.
  • JG
    Jess Gonzalez
    Oct 5, 2025
    1.0
    I just was in drive thru about 5 mins ago. The fact that I paid $27 for the party pack and all the tacos have more lettuce and cheese is crazy!! If I’m paying for 12 classic crunchy tacos and I am eating more than the meat on them is upsetting to say the least. Refund
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Mt Zion Road in Florence, KY?

The drive-through at Taco Bell on Mt Zion Road is open daily from 8:00 AM to 3:00 AM.

Where is Taco Bell located in Florence, KY?

Taco Bell is located at 410 Mt Zion Road, Florence, KY 41042.