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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Florence, KY. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 8719 Highway 42 for the ultimate SONIC experience!
Customers frequently reported slow service, especially during busy times, with long wait times at both the drive-thru and for food delivery.
Food Quality
Mixed reviews on food quality; while some enjoyed their meals, others experienced cold or poorly prepared items.
Staff Attitude
Staff interactions varied, with some customers praising friendly and helpful employees, while others reported rude or unprofessional behavior.
Cleanliness
The cleanliness of the location received positive remarks, although some customers noted issues with the condition of the bathrooms.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect preparations.
MM
Merle
2 days ago
1.0
Fries so salty they were inedible...and I like salt. Milk shake overly full..pushed up the lid and spilled on to me and my car. Cheeseburger was gross.
JM
Josh Morris
Dec 25, 2025
1.0
Avoid this sonic at all costs. They stole 60$ from my daughter. She ordered a cheese burger and fries and was charged 60$ for it ON CHRISTMAS!! Terrible store terrible ppl.
MB
Michael Bush
Dec 18, 2025
2.0
Not good.
AF
alex fletch (fletch)
Dec 6, 2025
1.0
ordered online food was cold and soggy when pick up time was 5 mins after i showed up
JN
jeremy nichols
Nov 13, 2025
3.0
No car hops on shift, and a lengthy wait at the drive thru speaker. I realize that staffing issues happen, and the team member who helped me was courteous and apologetic, but these are the kinds of things that corporate should probably be aware of.