Brand Certified
Rally's
3.2(1448 reviews)
Certified by Rally's • Mar 01, 2026
Business Details
7843 US Route 42, Florence, KY
41042, United States
Certified by Rally's • Mar 01, 2026
(859) 962-3524
Certified by Rally's • Mar 01, 2026
https://checkersandrallys.com/location/-382321
Certified by Rally's • Mar 01, 2026
About
Certified by Rally's • Mar 01, 2026
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Rally's • Mar 01, 2026
Hours
Certified by Rally's • Mar 01, 2026
Reviews
3.2
1,448 reviews
5 stars
455
4 stars
250
3 stars
229
2 stars
132
1 star
382
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about fries and burgers.
AI Ordering Concerns
Customers expressed dissatisfaction with the automated AI ordering system, finding it impersonal and ineffective.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Cleanliness and Management
Multiple reviews highlighted issues with cleanliness and poor management, including unprofessional behavior from staff.
- AHAnna HenryFeb 23, 20261.0Good food! Service was awful! Gave us the wrong food! Then had an attitude like it was our fault! Wish I could of got the lady's name she was so rude! She should be fired!!!
- AMAmy MegerleFeb 20, 20265.0I always get the strawberry cheesecake bites and 95% of the time they are over cooked. They are usually brown and even the filling is brown. Today Joe made them and the color inside and out was perfect and they were amazing!! Thanks to Joe for making my day
- KTKillgore TroutJan 31, 20261.0Came through the drive thru at midnight although i was the only one in line i still got the completely wrong order ordered 3 burgers got back to the hotel to find old hard nuggets and cold frys a plain chicken sandwich. Guess "i dont have to eat" thanks
- CPCharlie PetersonJan 29, 20265.0Food was fast fresh and hot
- JFJoey ForsythJan 15, 20264.0Always good to wheel into Rally's when I'm on the go 😋
Brand Certified Facts from Rally's
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Certified March 01, 2026Yext Knowledge Graph
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- Phone number
- Official website
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