Service Issues
Many customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned cold, overcooked, or poorly prepared food, with specific complaints about fries and burgers.
AI Ordering Concerns
Customers expressed dissatisfaction with the automated AI ordering system, finding it impersonal and ineffective.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Cleanliness and Management
Multiple reviews highlighted issues with cleanliness and poor management, including unprofessional behavior from staff.