Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported issues with food quality, including cold, overcooked, or incorrect orders.
Service Issues
Many reviews highlighted poor customer service, including rude staff and long wait times.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
AI Ordering System
The AI drive-thru ordering system received mixed reviews, with some finding it impersonal and frustrating.
Positive Staff Interactions
Despite negative experiences, some customers praised specific staff members for their friendliness and helpfulness.
LH
larry hibbard
Nov 14, 2025
4.0
Love there fries
AK
Autumn Kidwell
Nov 1, 2025
3.0
Funnel fries we're pretty greasy, cheeseburger wasn't very good had no flavor, made my belly upset after eating. The fries are always on point though🤷🏼♀️ first place I've been to that has had like an AI drive through, wasn't expecting it, it went okay ordering food I guess
CM
Chuck Mester
Oct 21, 2025
3.0
Slow and always down beat
MM
MLIGGETT18
Oct 9, 2025
1.0
This place is horrible, even with AI taking your order they cannot still make your food correctly.
HM
Holly Milburn
Sep 25, 2025
1.0
How hard is it to put bbq sauce in the bag rally’s?? Must be very hard.