Brand Certified
Rally's
3.7(885 reviews)
Certified by Rally's • Mar 01, 2026
Business Details
321 Mt. Zion Road, Florence, KY
41042, United States
Certified by Rally's • Mar 01, 2026
(859) 371-0354
Certified by Rally's • Mar 01, 2026
https://checkersandrallys.com/location/-2184000
Certified by Rally's • Mar 01, 2026
About
Certified by Rally's • Mar 01, 2026
Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Details
- Dine-inNot available
- Drive-throughAvailable
Location
Certified by Rally's • Mar 01, 2026
Hours
Certified by Rally's • Mar 01, 2026
Reviews
3.7
885 reviews
5 stars
362
4 stars
202
3 stars
139
2 stars
68
1 star
114
What are people saying?
AI-generated from recent customer reviews
Staff Behavior
Customers frequently reported rude and unhelpful staff, with several instances of poor customer service and communication.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Numerous customers noted unsanitary conditions in the restaurant, including dirty tables and food preparation areas.
Service Speed
Customers consistently experienced long wait times for their orders, both in-store and at the drive-thru.
Management Issues
Several reviews indicated problems with management, including poor organization and staffing shortages affecting service quality.
- EHEmily HannahJan 17, 20261.0Rude staff, wouldn’t replace milkshake on my online order, just let it on our tab. All we wanted was a drink instead of the milkshake they couldn’t make.
- MTMatthew TaylorJan 9, 20261.0Guy working register tonight 1/9/2026 at 7:45PM was a complete jerk made 2 customers before me mad then ignored me when I went into the store to show them I was at the right address so my pregnant girlfriend went in to talk to them just to be told they gave our food to a Grubhub driver when we had our order set for pick up
- SCSean CarpenterNov 29, 20251.0Employees barely spoke a lick of English, very rude and pushy then a few days later we had oversee charges on on my credit card, that was used at the restaurant, so they are stealing card information, food was cook poorly I spent my night and next morning sick just to feel ok enough to see the illegal charges on my card
- DGDerek GibsonNov 2, 20255.0Tables dirty
- NPNikki PortwoodNov 1, 20251.0I went through the drive thru and the guy was rubbing in his face then put on gloves then touched the screen then went over to get my food . Then he took my money with the same gloves on that he had touched everything else with . Also the decorations on the window for Halloween were discusting with dirt on them and the window was filthy.
Frequently Asked Questions About Rally's
What are the operating hours of Rally's on Mt. Zion Road?
Rally's on 321 Mt. Zion Road is open from 10:00 AM to 10:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Is the dining room currently open at this Rally's location?
The dining room is temporarily closed, but the drive-thru and takeout services are available.
What dining options does Rally's at 321 Mt. Zion Road offer?
They provide drive-thru and takeout services, focusing on safety with limited personal contact and an enclosed kitchen.
Can I order food online or get delivery from this Rally's?
Yes, you can order online for pickup or delivery via their official delivery URL.
What payment methods are accepted at Rally's on Mt. Zion Road?
They accept American Express, Cash, Check, MasterCard, and Visa.
What are some of the specialty items on the menu at Rally's?
Specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What attire is appropriate for visiting this Rally's location?
Casual attire is appropriate when visiting Rally's at 321 Mt. Zion Road.
Are there any nearby gas stations to Rally's on Mt. Zion Road?
Yes, nearby gas stations include Cowboys Marathon and Marathon Gas, convenient if you need to fuel up when visiting Rally's.
What other dining options are near Rally's on Mt. Zion Road?
Nearby dining options include Smokin' This and That BBQ, Gold Star Chili, LaRosa's Pizzeria, Hot Head Burritos, Jersey Mike's Subs, and McDonald's.
Are there any medical facilities near Rally's at 321 Mt. Zion Road?
Yes, nearby medical centers include Whole Child Pediatrics, St. Elizabeth Diagnostic Center, Cincinnati Children's Florence, and The Dermatology Center.
Brand Certified Facts from Rally's
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Certified March 01, 2026Yext Knowledge Graph
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