Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers frequently reported long wait times, especially in the drive-thru, with some experiencing delays of over 20 minutes.
Food Quality
While some customers praised the food as hot and delicious, many others complained about cold, stale, or improperly cooked items.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty windows and food preparation areas.
Staff Attitude
Customer service experiences varied, with some staff being friendly and helpful, while others were described as rude or unprofessional.
Order Accuracy
Several customers noted issues with incorrect orders, missing items, or misunderstandings during the ordering process.
DG
Derek Gibson
Nov 2, 2025
5.0
Tables dirty
NP
Nikki Portwood
Nov 1, 2025
1.0
I went through the drive thru and the guy was rubbing in his face then put on gloves then touched the screen then went over to get my food . Then he took my money with the same gloves on that he had touched everything else with . Also the decorations on the window for Halloween were discusting with dirt on them and the window was filthy.
SS
Shawn Smith
Oct 13, 2025
3.0
Came for the fries, we love them they where sold out. How? Idk new management needs to work on orders a little better. But the staff was awesome and took it all in stride.
JS
Jeremy S
Oct 9, 2025
1.0
Never again. The service is so slow there is like 1 person working in there and they are obviously stressed and overworked. Ordered online and I still waited 20 mins longer than when I was told it was ready. This is the second time this has happened and the same thing happened last time. I dont blame the worker(s) they are trying this is a failure of ownership and I will not waste my time here again.
CA
Chris Applegate
Sep 29, 2025
2.0
We could barely understand the person on the drive thru because her accent and pronunciations were so bad. Eventually, we got our order placed. They told us it would take 7 minutes on the chicken sandwich, because they had to drop it fresh. I thought, "It'll take is that long to get through the line." And it did. That and more. And we've been at the window for 15 minutes on top of that. The guy at the window was very apologetic, but didn't know what we ordered. He was very polite though. It's a shame everything else was a mess. Food was pretty decent.
What are the operating hours of Rally's on Mt. Zion Road?
Rally's on 321 Mt. Zion Road is open from 10:00 AM to 10:00 PM Sunday through Thursday, and until midnight on Fridays and Saturdays.
Is the dining room currently open at this Rally's location?
The dining room is temporarily closed, but the drive-thru and takeout services are available.
What dining options does Rally's at 321 Mt. Zion Road offer?
They provide drive-thru and takeout services, focusing on safety with limited personal contact and an enclosed kitchen.
Can I order food online or get delivery from this Rally's?
Yes, you can order online for pickup or delivery via their official delivery URL.
What payment methods are accepted at Rally's on Mt. Zion Road?
They accept American Express, Cash, Check, MasterCard, and Visa.
What are some of the specialty items on the menu at Rally's?
Specialties include Famous Seasoned Fries, Big Buford, Baconzilla, and the All American Cheeseburger.
What attire is appropriate for visiting this Rally's location?
Casual attire is appropriate when visiting Rally's at 321 Mt. Zion Road.
Are there any nearby gas stations to Rally's on Mt. Zion Road?
Yes, nearby gas stations include Cowboys Marathon and Marathon Gas, convenient if you need to fuel up when visiting Rally's.
What other dining options are near Rally's on Mt. Zion Road?
Nearby dining options include Smokin' This and That BBQ, Gold Star Chili, LaRosa's Pizzeria, Hot Head Burritos, Jersey Mike's Subs, and McDonald's.
Are there any medical facilities near Rally's at 321 Mt. Zion Road?
Yes, nearby medical centers include Whole Child Pediatrics, St. Elizabeth Diagnostic Center, Cincinnati Children's Florence, and The Dermatology Center.